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strange error:

Discussion in 'Plesk for Windows - 8.x and Older' started by admin0, Apr 15, 2005.

  1. admin0

    admin0 Guest

    When a domain user clicks on protected directories, there are 4 entires (FTP usernames of 4 domains of another client )

    When we click or try to delete, this is the error that is coming up:

    0: C:\Program Files\SWsoft\Plesk\admin\htdocs\domains\prtdir_usr_edit.php3:19 psaerror(string "Protected Directory ID is undefined.")

    Did someone also face the same error ? What could be the issue ?

  2. cybernova

    cybernova Guest

    this happened because the .htacess file was not properly created or removed from the domain in the IIS. trey deleting the protected directory from the psa database . If issue persists... Download IIS password from http://www.troxo.com/products/iispassword/ and set it up manually from the IIS after placing a request to the tech support