Issue Strange message by spamd: handle_user (userdir) unable to find user: '[email protected]'

[tkalfaoglu]

Server operating system version

Rocky Linux

Plesk version and microupdate number

Plesk Obsidian 18.0.64 Update #1

Hi. I start spamd with:

# ps aux|grep spamd
root     18819  0.0  0.1 212976 115348 ?       Ss   01:23   0:11 /usr/bin/perl -T -w /usr/bin/spamd --pidfile=/var/run/spamd.pid --create-prefs --daemonize --helper-home-dir=/var/qmail --max-children=5 --razor-home-dir=/var/lib/razor/ --razor-log-file=sys-syslog --username=popuser --user-config --virtual-config-dir=/var/qmail/mailnames/%d/%l/.spamassassin
popuser 30706 1.7 0.2 250508 132068 ? R 12:20 0:27 spamd child
popuser 51236 2.3 0.1 241156 124488 ? S 12:44 0:04 spamd child
popuser 54636 0.0 0.1 231764 110868 ? S 12:47 0:00 spamd child

but while it's running it keeps complaining:
spamd: handle_user (userdir) unable to find user: '[email protected]'

I check the /var/qmail/mailnames/domain.com/user/.spamassassin exists, and the owner/group are correct.

What am I doing wrong?
Many thanks, -turgut

 

[tkalfaoglu]

nobody? Oh well.

 

[AK_learner]

Hi @tkalfaoglu,

Why are you starting the spamd service this way? I would recommend stop/kill this spamd process and start the SpamAssassin service via the Plesk > Tools & Settings > Server Management > Services Management & start/restart the SpamAssassin service from there.

Via the CLI you can use:
systemctl stop spamassassin.service <--- For Stopping the Service
systemctl start spamassassin.service <--- For Starting the Service
systemctl stop spamassassin.service <--- For Restarting the Service
systemctl status spamassassin.service <--- For Status Check

If you get any errors in the service, then please share the results of the journalctl -xeu spamassassin & systemctl status spamassassin.service -l commands.

 

[tkalfaoglu]

Thanks for the feedback, yes when I let PLESK configure it, I got this:

SPAMDOPTIONS="--create-prefs --daemonize --helper-home-dir=/var/qmail --max-children=5 --nouser-config --razor-home-dir='/var/lib/razor/' --razor-log-file='sys-syslog' --username=popuser --virtual-config-dir=/var/qmail/mailnames/%d/%l/.spamassassin"

Which is working fine right now.

The only difference is the --nouser-config that PLESK used.

I wanted per-user configurations -- as some users WANT all their mail, including their spam. I suspect if we use the --nouser-config, the per-user settings would stop working.

 

[tkalfaoglu]

Hi @tkalfaoglu,

Why are you starting the spamd service this way? I would recommend stop/kill this spamd process and start the SpamAssassin service via the Plesk > Tools & Settings > Server Management > Services Management & start/restart the SpamAssassin service from there.
Via the CLI you can use: (....)
If you get any errors in the service, then please share the results of the journalctl -xeu spamassassin & systemctl status spamassassin.service -l commands.

Yes of course I know all about that, and that's how I start and stop that service and that's how I would look for troubles if it failed to start. But I also know ps aux command and wanted to share with all of you, so you know which parameters are passed to spamd..