Hi,
I'm migrating subscriptions from an older Plesk server to a new one.
All the migrations were completed successfully (more or less), so I handed the control over the server to the customer to update their DNS records in their own pace and re-sync the data afterwards.
Most of the subscriptions are already migrated, however, yesterday afternoon they tried to re-sync data for one of the subscriptions and it got stuck.
Since then, the subscription migration/re-syncing is visible in the Migration tool list as running (while it is clearly not):
Overall - Check that specified source servers accounts are built-in Windows administrators
(name of the domain)
No matter how many times I try to click cancel anywhere, the situation does not change.
In the subscription list the domain is listed as:
Migration - Success
Content synced - Queued
Again, clicking Cancel here does nothing.
The server was restarted several times since, does not help either.
I cannot find anything terribly useful in any log file.
Yesterday, the runner.info.log for this session started reporting:
[2018-06-21 15:26:21][INFO] Run task "2018-06-21-15-26-12-1"
[2018-06-21 15:26:21][INFO] Run task command: "C:\Program Files (x86)\Plesk\python\python.exe" "C:\Program Files (x86)\Plesk\admin\plib\modules\panel-migrator\backend\plesk-migrator.py" "C:\Program Files (x86)\Plesk\var\modules\panel-migrator" copy-content "C:\Program Files (x86)\Plesk\var\modules\panel-migrator\sessions\20180416084003\config.ini" --migration-list-format=json "--migration-list-file=C:\Program Files (x86)\Plesk\var\modules\panel-migrator\sessions\20180416084003\tasks\2018-06-21-15-26-12-1\migration-list.json" --progress-task-id=2018-06-21-15-26-12-1 --skip-services-checks --skip-license-checks --ignore-migration-list-errors
[2018-06-21 15:27:07][INFO] Another instance of task runner is already running, this instance will be stopped
[2018-06-21 15:28:08][INFO] Another instance of task runner is already running, this instance will be stopped
[2018-06-21 15:29:09][INFO] Another instance of task runner is already running, this instance will be stopped
[2018-06-21 15:30:10][INFO] Another instance of task runner is already running, this instance will be stopped
...
...and so on...
...
and after some meddling, it changed today to
[2018-06-22 09:41:04][INFO] Migration stopped by user request
[2018-06-22 09:41:46][INFO] Migration stopped by user request
[2018-06-22 09:41:57][INFO] Migration stopped by user request
[2018-06-22 09:42:11][INFO] Migration stopped by user request
[2018-06-22 09:42:49][INFO] Migration stopped by user request
[2018-06-22 09:43:13][INFO] Migration stopped by user request
[2018-06-22 09:43:49][INFO] Migration stopped by user request
[2018-06-22 09:44:04][INFO] Migration stopped by user request
....
Any help or advice would be really appreciated.
I'm migrating subscriptions from an older Plesk server to a new one.
All the migrations were completed successfully (more or less), so I handed the control over the server to the customer to update their DNS records in their own pace and re-sync the data afterwards.
Most of the subscriptions are already migrated, however, yesterday afternoon they tried to re-sync data for one of the subscriptions and it got stuck.
Since then, the subscription migration/re-syncing is visible in the Migration tool list as running (while it is clearly not):
Overall - Check that specified source servers accounts are built-in Windows administrators
(name of the domain)
No matter how many times I try to click cancel anywhere, the situation does not change.
In the subscription list the domain is listed as:
Migration - Success
Content synced - Queued
Again, clicking Cancel here does nothing.
The server was restarted several times since, does not help either.
I cannot find anything terribly useful in any log file.
Yesterday, the runner.info.log for this session started reporting:
[2018-06-21 15:26:21][INFO] Run task "2018-06-21-15-26-12-1"
[2018-06-21 15:26:21][INFO] Run task command: "C:\Program Files (x86)\Plesk\python\python.exe" "C:\Program Files (x86)\Plesk\admin\plib\modules\panel-migrator\backend\plesk-migrator.py" "C:\Program Files (x86)\Plesk\var\modules\panel-migrator" copy-content "C:\Program Files (x86)\Plesk\var\modules\panel-migrator\sessions\20180416084003\config.ini" --migration-list-format=json "--migration-list-file=C:\Program Files (x86)\Plesk\var\modules\panel-migrator\sessions\20180416084003\tasks\2018-06-21-15-26-12-1\migration-list.json" --progress-task-id=2018-06-21-15-26-12-1 --skip-services-checks --skip-license-checks --ignore-migration-list-errors
[2018-06-21 15:27:07][INFO] Another instance of task runner is already running, this instance will be stopped
[2018-06-21 15:28:08][INFO] Another instance of task runner is already running, this instance will be stopped
[2018-06-21 15:29:09][INFO] Another instance of task runner is already running, this instance will be stopped
[2018-06-21 15:30:10][INFO] Another instance of task runner is already running, this instance will be stopped
...
...and so on...
...
and after some meddling, it changed today to
[2018-06-22 09:41:04][INFO] Migration stopped by user request
[2018-06-22 09:41:46][INFO] Migration stopped by user request
[2018-06-22 09:41:57][INFO] Migration stopped by user request
[2018-06-22 09:42:11][INFO] Migration stopped by user request
[2018-06-22 09:42:49][INFO] Migration stopped by user request
[2018-06-22 09:43:13][INFO] Migration stopped by user request
[2018-06-22 09:43:49][INFO] Migration stopped by user request
[2018-06-22 09:44:04][INFO] Migration stopped by user request
....
Any help or advice would be really appreciated.
Last edited: