Subdomain always appear with default Plesk webpage

[LaurentR2D2]

Hello,

I rune in a problem. I've set up three subdomains for one of my domain, the first one without problem, the two following, I keep haveing the default webpage of Plesk in my browser, even after deleting the files and adding other ones in the httpdocs folders. Where should I look, please ?

Thank you

Plesk 9.3.0 30 domains
Ubuntu 8.0.4

 

[IgorG]

Try to recreate it in CLI with /usr/local/psa/admin/bin/subdomainmng (--help for details) and check output of this utility.

 

[LaurentR2D2]

Try to recreate it in CLI with /usr/local/psa/admin/bin/subdomainmng (--help for details) and check output of this utility.

/usr/local/psa/admin/bin/subdomainmng --create --subdomain-name=butile --vhost-name=madonie.org --user-name=LaurentR --cl-id=LaurentR
subdomainmng: Unable to getpwnam for user LaurentR
subdomainmng: Unable to getpwnam for user LaurentR

 

[IgorG]

--cl-id is ID of client, but not his name.

 

[LaurentR2D2]

--cl-id is ID of client, but not his name.

Where do you get this ID ? I get this with "client -i" :

/usr/local/psa/bin/client -i LaurentR


Général
=============================
Version de Parallels Plesk Panel: psa v9.3.0_build93091230.06 os_Ubuntu 8.04
Statut: OK On
Société: Madonie
Nom personnel: LaurentR
Login: LaurentR
Nom personnel du propriétaire: Laurent Rathle
Login du propriétaire: admin

 

[IgorG]

Just put mouse cursor over client's name in Clients list and look at browser's status bar. You will see client's ID there.

 

[LaurentR2D2]

Just put mouse cursor over client's name in Clients list and look at browser's status bar. You will see client's ID there.

I'm sorry, I must be stupid, but :

~# /usr/local/psa/admin/bin/subdomainmng --create --subdomain-name=butile --vhost-name=madonie.org --user-name=LaurentR --cl-id=3
subdomainmng: Unable to getpwnam for user LaurentR
subdomainmng: Unable to getpwnam for user LaurentR


https://sd-17013.dedibox.fr:8443/plesk/client@3/

 

[IgorG]

Check that you have record for LaurentR in /etc/passwd:

grep -i LaurentR /etc/shadow
grep -i LaurentR /etc/passwd

 

[LaurentR2D2]

Check that you have record for LaurentR in /etc/passwd:

I understand now, thank you. I've launched the command without error message and it has created the directory inside subdomains directory, but nothing appears in the subdomains list inside Plesk panel :

http://www.madonie.org/Snapshots/plesk-subdomain.png

/usr/local/psa/admin/bin/subdomainmng --create --subdomain-name=bu --vhost-name=madonie.org --user-name=laurentr --cl-id=client@3
root@sd-17013:~# /usr/local/psa/bin/subdomain --create bu -domain madonie.orgAn error occured during subdomain creation: The repertory /var/www/vhosts/madonie.org/subdomains/bu for the subdomain exists already.

root@sd-17013:~# ls -alh /var/www/vhosts/madonie.org/subdomains/
total 24K
drwxr-xr-x 6 root psaserv 4,0K 2010-03-26 10:06 .
drwxr-xr-x 14 root root 4,0K 2010-03-21 15:59 ..
drwxr-xr-x 7 root root 4,0K 2010-03-26 10:06 bu
drwxr-xr-x 7 root root 4,0K 2010-03-26 10:04 butile
drwxr-xr-x 7 root root 4,0K 2010-03-22 00:46 joomla
drwxr-xr-x 7 root root 4,0K 2010-03-25 19:23 savs

 

[IgorG]

Check limit for allowed subdomains for this domain.

 

[LaurentR2D2]

Check limit for allowed subdomains for this domain.

Unlimited :

# /usr/local/psa/bin/domain_pref -i madonie.org
Domain 'madonie.org' limits:
Espace disque: Unlimited
Trafic: Unlimited
Boîtes mail: Unlimited
Quota de boîtes mail: Unlimited
Redirections de messagerie: Unlimited
Groupes de messagerie: Unlimited
Répondeurs automatiques: Unlimited
Utilisateurs Web: Unlimited
Bases de données: Unlimited
Listes de diffusion: Unlimited
Applications Java: Unlimited
Sous-domaines: Unlimited
Alias de domaine: Unlimited
Date d'expiration: Unlimited
Politique de sur-utilisation: notify
Notifier lorsque l'utilisation du trafic max a été atteinte:Unlimited
Notifier lorsque l'utilisation de l'espace disque max a été atteinte:Unlimited
Courriel à un utilisateur inexistant: 'reject'
WWW: true
WebMail: horde
Autoriser l'utilisation des scripts pour les utilisateurs Web:false
Conserver les statistiques Web et de trafic: 3
Statut du domaine: Le domaine est actif.
SUCCESS: Gathering information for 'madonie.org' complete.

 

[LaurentR2D2]

It seems the problem has been solved. I can't tell how and why, but now I can create again my subdomains. Thank you for your help.