Subdomain Problem

[daklay]

I also had this problem with plesk 7.5

When I create a subdomain, everything goes fine. It creates folders in the subdomain folder, etc.

BUT, when I try to go to it (example http://subdomain.site.com), it says it can't find it.


HELP!

 

[bandurao]

This problem is due to the DNS entry for the subdomain not present.Check for the DSN entry.


http://NetFusionX.com/forum
http://netfusionx.com/chat.htm
http://netfusionx.com/downloads.htm

 

[daklay]

How?

 

[daklay]

???

 

[Lars@]

Subdomains in Plesk are so f**ked up.

For example: user1 has company.com and otherdomain.org. "company.com" has 3 major products.

I want these subdomains:
http://product1.company.com
http://product2.company.com
http://product3.company.com
and
http://www.otherdomain.org

with this directory structure:
/home/user1/httpdocs/prod1/
/home/user1/httpdocs/prod2/
/home/user1/httpdocs/prod3/
/home/user1/httpdocs/otherdomain/

Lars
Plesk-Hell™ kills my productivity©

 

[daklay]

???

How do I fix this problem???

 

[Lars@]

Originally posted by daklay
???

How do I fix this problem???

Don't know.
I call my server hosting provider helpdesk. They want me to use Plesk - they shall deal with my problems!

Lars
Plesk-Hell™ kills my productivity©

 

[eth4n]

AFAIK you just need to restart the apache service after you added a subdomain.

 

[NightStorm]

Isn't that something that Plesk is supposed to do on it's own?

 

[eth4n]

It is, but somehow it doesn't. Just found out restarting it manually is the quickest.

[update]
I found http://kb.swsoft.com/article_41_242_en.html in the kb. but somehow I still got the feeling it's not restarting. I also found posts in this forum that are indicating it's a Plesk problem with restarting apache with wrong parameters after adding a subdomain. someone's idea was to set up a crontab to do the job, it should be done by Plesk, tho...