subscription suspended by bandwidth overuse . what happens next ?

[omidkosari]

What happens to subscriptions which automatically suspended because of overused monthly bandwidth , at new month ? do they automatically activate or we should activate them manually ?
and does the monthly bandwidth counter reset at first they of new month or it reset 30/31 day after subscription creation date ?

 

[SvetlanaS]

Subscription should be actived avtomatically at next month (We'll fix issue in nearest time). Counter should be reseted for each calendar month.

 

[Ashwani_Kumar]

I am facing the same problem in plesk 12 web pro for windows. Is the issue still open and required to be fixed by Plesk? Facing issues are:-
1. subscription suspended automatically on bandwidth overuse.At the end of the month bandwidth counter resetted to Zero by plesk. But still it is suspended. Not getting activate automatically!

2. When bandwidth or disk space overuse happens, plesk automatically suspends subscription. But website is still working in browser and in plesk its showing as suspended.

 

[24x7serversupports]

You can try to increase the bandwidth limit from customize option under your subscription. From statistic you will find exact usage and then you can increase the limit