• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion

Issue Sudden problem with Amazon Lightsail PLESK instance.

voldisinarta

New Pleskian
Server operating system version
Ubuntu 18.0.4
Plesk version and microupdate number
18.0.20
Ubuntu 18.04 with Plesk 18.0.20 on Amazon Lightsail instance
  1. I am a Linux beginner, and I have been running PLESK Lightsail instance for 2 years for my organisation's website running WordPress.
  2. On Friday the CPU utilisation suddenly constantly exceeded the sustainable zone. When looking at the TOP command processes, I saw that the PHP & php-fpm are taking almost 100% CPU. They are not reduced even when I closed ports 80 and 443. I have tried to stop apache and nginx too, but the PHP and php-fpm were still running.
  3. Curiously, the website is still running and accessible.
  4. I also can't login to PLESK, receiving this message after I click submit button:
Server Error 500 Error Class 'PleskExt\Monitoring\Helper\CloudMonitoring' not found​
Type Error Message Class 'PleskExt\Monitoring\Helper\CloudMonitoring' not found File CustomButtons.php Line 49​

I tried to use PLESK repair utility but it doesn't seem helping much, after I enter command "plesk repair all -y" the screen just freeze and I can't do anything with the terminal.​

Additionally, I also got this:
/dev/xvda1 on / 574.49 GB of 620.35 GB total
/dev/loop0 on /snap/amazon-ssm-agent/5656 0.00 B of 25.13 MB total
/dev/loop1 on /snap/core/13886 0.00 B of 115.00 MB total
/dev/loop2 on /snap/core/13741 0.00 B of 115.00 MB total
/dev/loop4 on /snap/amazon-ssm-agent/6312 0.00 B of 24.50 MB total
/dev/loop3 on /snap/core18/2560 0.00 B of 55.63 MB total
/dev/loop5 on /snap/core18/2566 0.00 B of 55.63 MB total

Any idea what is the problem in my server? Any additional info do you need me to give you so you can advise me what I should do?

Thanks,
VS
 
Back
Top