Issue SugarCRM refuses to install

[itakmedia]

Server operating system version

Debian 10.13

Plesk version and microupdate number

Plesk Obsidian 18.0.59

Hello,
when trying to install SugarCRM v6.5.18 from the Plesk Obsidian Application system, the process stops and I get the following message:

The 'mysql' extension has not been found.

(Sorry for the translation)

What does it mean while my other websites and services work with MySql databases?
Is it possible to install SugarCRM?

 

[Peter Debik]

"mysql" is the old MySQL extension of PHP versions prior 7. You'd need a PHP 5.6 for it. In new PHP versions, the extension is mysqli. I suggest to check the SugarCRM manufacturers website whether they offer a free recent version that supports modern PHP.

 

[itakmedia]

Hi Peter,
thanks for helping.
Unfortunatly, SugarCRM used to be an OpenSource project. Not yet.
A pity...