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sw-cp-serverd crashes after 10.2 upgrade

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by JasonR, Apr 6, 2011.

  1. JasonR

    JasonR New Pleskian

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    I am running Cent 5. I upgraded to 10.2 from 10.1 with out an error.

    Now as soon as I open port 8443 /usr/sbin/sw-cp-serverd -f /etc/sw-cp-server/config crashes.

    Is there any log or way to start sw-cp-serverd in a debug mode?
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    What sort of errors in /var/log/sw-cp-server/error_log ?
     
  3. JasonR

    JasonR New Pleskian

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    2011-04-06 14:41:09: (log.c.75) server started
    2011-04-06 15:05:50: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
    2011-04-06 15:07:37: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
    2011-04-06 15:23:17: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
    2011-04-06 15:23:40: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
    2011-04-06 15:37:21: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
    2011-04-06 15:37:21: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
    2011-04-06 15:37:21: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
    2011-04-06 15:37:22: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Warning: unlink(/usr/local/psa/tmp/components_dirty_flag) [<a href='function.unlink'>function.unlink</a>]: No such file or directory


    2011-04-06 15:37:22: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Warning: unlink(/usr/local/psa/tmp/components_dirty_flag) [<a href='function.unlink'>function.unlink</a>]: No such file or directory


    2011-04-06 16:39:36: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
    2011-04-06 16:39:37: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
     
  4. GravuTrad

    GravuTrad Regular Pleskian

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    I had it too. But for a few time.
     
  5. GravuTrad

    GravuTrad Regular Pleskian

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    and after, this:

    2011-04-07 10:38:26: (mod_fastcgi.c.2582) FastCGI-stderr: Unprocessed auth.php3 detected, build type = PLESK

    2011-04-07 10:38:27: (mod_fastcgi.c.2582) FastCGI-stderr: Unprocessed auth.php3 detected, build type = PLESK

    2011-04-07 10:38:30: (mod_fastcgi.c.2582) FastCGI-stderr: Unprocessed auth.php3 detected, build type = PLESK

    2011-04-07 10:38:35: (mod_fastcgi.c.2582) FastCGI-stderr: Unprocessed auth.php3 detected, build type = PLESK

    2011-04-07 10:38:40: (mod_fastcgi.c.2582) FastCGI-stderr: Unprocessed auth.php3 detected, build type = PLESK

    2011-04-07 10:38:45: (mod_fastcgi.c.2582) FastCGI-stderr: Unprocessed auth.php3 detected, build type = PLESK

    2011-04-07 10:48:53: (log.c.135) server stopped
    2011-04-07 10:52:58: (log.c.75) server started
    2011-04-07 10:54:00: (log.c.135) server stopped
    2011-04-07 10:56:53: (log.c.75) server started
    2011-04-07 11:12:37: (log.c.135) server stopped
    2011-04-07 11:12:38: (log.c.75) server started
    2011-04-07 11:14:04: (log.c.135) server stopped
    2011-04-07 11:14:05: (log.c.75) server started
     
  6. JasonR

    JasonR New Pleskian

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    I had the same logs after the upgrade. However the connection and software crash have not ended. I have even reboot the server for a clean load of all library's. This is my current log error. Seem to be a SSL problem.

    2011-04-07 03:52:24: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
    2011-04-07 04:21:25: (connections.c.299) SSL: 1 error:14094418:SSL routines:SSL3_READ_BYTES:tlsv1 alert unknown ca
    2011-04-07 04:21:25: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
    2011-04-07 04:23:06: (log.c.75) server started
    2011-04-07 04:28:06: (log.c.75) server started
    2011-04-07 04:47:27: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
    2011-04-07 04:47:27: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
    2011-04-07 04:47:29: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
    2011-04-07 04:53:17: (log.c.75) server started
    2011-04-07 04:58:20: (log.c.75) server started
    2011-04-07 05:03:22: (log.c.75) server started
    2011-04-07 05:08:24: (log.c.75) server started
    2011-04-07 05:11:35: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
    2011-04-07 05:13:26: (log.c.75) server started
     
  7. Shawn M

    Shawn M Basic Pleskian

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    I am having the same issue too according to my error log.

    Any help would be appreciated!
     
  8. IgorG

    IgorG Forums Analyst Staff Member

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  9. OmaB

    OmaB Guest

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    ---------------------------------------------------------------
    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Panel, 10.2.0, Debian Lenny 5.0, amd64

    PROBLEM DESCRIPTION AND STEPS TO REPRODUCE: Request https://plesk.server:8443/

    ACTUAL RESULT: Blank page appears, sw-cp-serverd crashes, 8443/tcp, 8880/tcp, 12443/tcp, 10001/tcp are unbound

    EXPECTED RESULT: Log-in page appears.

    ANY ADDITIONAL INFORMATION: Requesting http://plesk.server:8880/ works - It's not KB 8119
    --------------------------------------------------------------

    Hello,

    same issue here. After updating to 10.2 plesk is broken - Are you sure, that the link you've provided is correct?
    * It applies plesk 9 but we're using Plesk 10.2
    * The problem was triggered by a plesk update. However, you're article mentions a denial service attack. Furthermore tcpdump says, that there is none.
    * The server process binding to 8443/tcp crashes after the first https request. The port ist no longer bound.
    * The server crashes on https request on 8443/tcp only. Http-requests on 8880/tcp are not affected. However, after sw-cp-serverd has crashed 8880/tcp is dead, too.


    Furthermore, this article is somehow "weird". It says
    However, the firewall rules in place protect 22/tcp ...

    Greetz, Oma
     
    Last edited by a moderator: Apr 10, 2011
  10. JasonR

    JasonR New Pleskian

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    sw-cp-serverd crashes after web connection.

    This seem to be a setting problem.

    Looks like PLESK added new configs and scripts for IPv6 and broke the server completely.

    The KB provided has nothing to do with my problem.

    Looking the RPM for 10.1 none of these config files are part of it. Nor are they in the RPM for 10.2

    They are all created some where else.

    /etc/sw-cp-server/applications.d

    -rw-r--r-- 1 root root 833 Mar 30 23:26 00-sso-cpserver.conf
    -rw-r--r-- 1 hspc hspc 602 Apr 6 13:19 hspc-httpd.conf
    -rw-r--r-- 1 root root 602 Mar 23 10:51 hspc-httpd.conf.orig
    -rw-r--r-- 1 root root 718 Mar 30 22:59 plesk.conf
    -rwxr-xr-x 1 root root 5567 Mar 30 22:59 plesk.socket.sh
    -rwxr-xr-x 1 root root 3288 Mar 30 23:26 sso.socket.sh

    Is there way to get the configs and scripts before 10.2?

    I would like to role back the configs be for PLESK 10.2 crashed the server.
     
  11. OmaB

    OmaB Guest

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    Hello,

    Is your server completly broken? Not using 8443/tcp & HTTPS is an option for me ...
    (Anyway, it's always a good idea to protect 8880/tcp by ssl-tunneling software like stunnel, apache, etc. :) )

    Greetzt, Oma
     
  12. Carlos AlbertoO

    Carlos AlbertoO Guest

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    Same error here, try to update to 10.2.0 and now I can´t open the interface in the browser, etc.... any solution???
     
    Last edited by a moderator: Apr 11, 2011
  13. Carlos AlbertoO

    Carlos AlbertoO Guest

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    Using the manual upgrade via /usr/local/psa/admin/sbin/autoinstaller --install-system-only --select-release-latest

    Now can enter in the interface in the browser.
     
  14. JasonR

    JasonR New Pleskian

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    Yes, As soon as I open port 8443 the sw-cp-serverd crashes. It provides no error message as to why.

    When I look at the binary and libraries of the RPM they are all from July 10th 2010. This is why it seem to me a config problem.

    The only error was that sw-cp-server-1.0-7.201007051546.rhel5 installed not sw-cp-server-1.0-7.201007051545.centos5 RPM for Cent 5. However a replacement with the correct RPM has no impact.

    Jason
     
  15. OmaB

    OmaB Guest

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    Hello,

    :) - The work around in question is: Start psa. Do not do any https request on 8443/tcp, use http 8880/tcp. Tunnel that port (via SSL) if you need security.
    Does it work?

    Greetz, Oma
     
  16. Zanami.RU

    Zanami.RU New Pleskian

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    Same problem

    centos 5, plesk 10.2 with all the latest MU (did update)

    It was working some time ago and then started to crash sw-cp-serverd when I'm trying to view https (8443).

    First time I get an empty page and then trying to reload I get "can't connect" error.

    Port 8880 works (if I or anyboby else didn't try 8443 wich crashes the panel)

    Server is dying without logging any errors

    bash-3.2# tail -f /var/log/sw*/error_log
    2011-05-18 02:08:16: (connections.c.299) SSL: 1 error:14094418:SSL routines:SSL3_READ_BYTES:tlsv1 alert unknown ca
    2011-05-18 02:08:16: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
    2011-05-18 02:08:34: (log.c.75) server started
    2011-05-18 02:09:32: (log.c.75) server started
    2011-05-18 02:18:03: (log.c.75) server started

    Funny thing — It's possible to open 8443 using Lynx (text only browser) without crashing the CP
     
  17. Sec.F

    Sec.F Guest

    0
     
    I have the same issue after upgrade to Plesk 10.2.
    How to roll back in Plesk 10.1?

    Thank you in advance!
     
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