Switching on/off pnael extras

[lhwparis]

Switching on/off panel extras

According to this documentation its possible to deactivate all this panel extras now thats great!
ftp://download1.swsoft.com/Plesk/PP10/10.1.1/Doc/en-US/online/plesk-customization-guide/index.htm

but how i ll do this? as i understand i have to be a parallels partner to do this? thats right? i recieve my Plesk10 Licenses from a server hosting provider. whats my way to deactivate plesk panel extras?

 

[IgorG]

ftp://download1.swsoft.com/Plesk/PP10/10.1.1/Doc/en-US/online/plesk-customization-guide/66199.htm

These changes are available to those who have access to the Parallels Key Administrator web-based management interface or Partner API.

 

[lhwparis]

why? why that? i want to disable sitebuilder because i provide my own CMS and my customers see sitebuilder links and advertising everywhere no option to stop i bought a control panel and no CMS... now there is an option to disable that and i cant use it?? cant understand this? why you solved it this way??? why not just a checkbox "disable sitebuilder???
cant you understand parallels that most of your customers are hosting providers or web developers?? you steel the customers of YOUR customers with all this not removable services like sitebuilder(CMS), plesk store and so on!

 

[IgorG]

It is very easy to set Sitebuilder Sites = 0 in Service Plan and customers wont see it ever.

 

[lhwparis]

I agree IgorG thats the way it should work, but it doesent!

my settings:

sitebuilder settings:

subscription:

service plan fo the subscription:

i tried it with synct and customized subscription both sam result:

what am i doing wrong?
Plesk Version 10.1.1 updated from 10.0.1

 

[lhwparis]

 

[custer]

lhwparis,

The issue you are describing is definitely not the behavior we intended. We are investigating it now. If you can provide any additional information that can help us find the cause, it would be very appreciated.

In particular, I'm interested in the following:
1) Did you have a clean installation of 10.0.1 before, or you've upgraded from 9.x?
2) Do you have 0 SiteBuilder websites in your Panel license?
3) When you launch SiteBuilder, does it show you any Trial Mode warnings?
4) When you try to publish a website in SiteBuilder, does it allow you to or it gives you a particular warning/error?
5) Have you tried a clean installation of Panel 10.1.1, does it have the same issue in your environment?

Thank you.

 

[lhwparis]

Thanks for your answer!

1) Did you have a clean installation of 10.0.1 before, or you've upgraded from 9.x?

Clean 10.0.1 install on a new installed ubuntu 10.04 32bit

2) Do you have 0 SiteBuilder websites in your Panel license?

No, License: Sites published with SiteBuilder: 100 (its your trial version)

3) When you launch SiteBuilder, does it show you any Trial Mode warnings?

no cant see things like that.

4) When you try to publish a website in SiteBuilder, does it allow you to or it gives you a particular warning/error?

it seems like its possible to create and publish a site, never used sitebuilder before but cant see any errors.

5) Have you tried a clean installation of Panel 10.1.1, does it have the same issue in your environment?

not yet, if you dont find anything i ll try this tomorow

this issues not only 1 user.
first domain i migrated from my plesk8.6 server the problem appears there. then i created a new service plan and new customer/subscription directly in plesk10. same issue.

 

[lhwparis]

if it helps i ll give you access to my testserver so you can investigate this issue. its just a virtual maschine setup for Plesk10 testing no real data.

PM me if you want access

 

[custer]

> it seems like its possible to create and publish a site, never used sitebuilder before but cant see any errors.

You mean, when you click the green Publish button in SiteBuilder the progress bar goes from left to right and you get a green infobox saying "Publishing was successful"? That's weird.

Do you have any proper license that you can temporarily install on this server and see if the problem persists with a production (non-trial) license? This issue might be related to Panel trial license.

 

[lhwparis]

Sorry no other P10 License available
Publishing works:

 

[custer]

lhwparis,

Thank you for the information. I've sent you a PM.

 

[custer]

lhwparis,

Here's how to fix the issue: to hide SiteBuilder buttons and promotions, switch off overuse in the Service Plan.

 

[lhwparis]

thanks custer. good to see the issue is found and will be fixed

btw: pls fix the issue also that application vault is not completly hidden from hometab described here: http://forum.parallels.com/showpost.php?p=436528&postcount=39