• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Issue Sync with WHMCS and Plesk API error but all info from Plesk via Sync

E

EmperorFPI

Basic Pleskian
Server operating system version
Ubuntu 22.04.3 LTS
Plesk version and microupdate number
Plesk Obsidian Version 18.0.56
Plesk API Response: Customer with email '[email protected]' is not found in panel. Please contact your service provider.

Not sure what is happening.

This site was synced from Plesk and didn't exist in WHMCS prior to that. All information came from Plesk.

How is it not reading what it sent in the 1st place?
 
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