Synchronization Failed, can anyone explain?

[LinqLOL]

Hi,

I have a reseller (based on a reseller plan) which also made some default plans for himselves. When he creates a new
website he gets a "Synchronization Failed" when syncing I get the following:

Property Subscription value Plan value Available value
Hard disk quota Unlimited Unlimited Not supported

I can't find out what the "Not supported" means. Can anyone shine a light on this one?

- Gerwin

 

[DaveKay]

Have you assigned the hard disk quote in your reseller plan as "unlimited!?

If you haven't, if the reseller tries to create a subscription with unlimited hdd quota, I would have thought that he can't actually do this.

Only a guess though!

 

[LinqLOL]

Well indeed it's strange that subscription says unlimited although I assigned 7 GB to the effected reseller plan. And I also
found out that linux disk quota was not installed on the server. Is this required for Plesk?