System Health Monitor = 0

[JeffersonV]

All values ​​are zero. I've tried and failed to repair.

Windows 2008 R2
Plesk 10.4.4

http://i1101.photobucket.com/albums/g430/ddrhost/000.png

 

[IgorG]

Do you have enabled two services related to the Health Monitor (Parallels System Health Notifier and Parallels System Health Monitor) in Tools & Utilities > Services management?

 

[JeffersonV]

Parallels System Health Notifier can not start. Error 1

 

[IgorG]

Try to troubleshoot it with help of article http://kb.parallels.com/en/111289

 

[JeffersonV]

2012-06-07 11:13:56,165 [6] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Starting...
2012-06-07 11:13:56,228 [6] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Started.
2012-06-07 11:13:56,602 [3] ERROR Parallels.Diagnostics.HealthAlarmService [(null)] - Alarm script terminated unexpectedly: Empty error message from script
2012-06-07 11:13:56,618 [3] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Stopped.
2012-06-07 11:35:19,352 [6] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Starting...
2012-06-07 11:35:19,414 [6] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Started.
2012-06-07 11:35:19,788 [3] ERROR Parallels.Diagnostics.HealthAlarmService [(null)] - Alarm script terminated unexpectedly: Empty error message from script
2012-06-07 11:35:19,788 [3] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Stopped.
2012-06-07 11:35:47,307 [6] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Starting...
2012-06-07 11:35:47,369 [6] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Started.
2012-06-07 11:35:47,775 [3] ERROR Parallels.Diagnostics.HealthAlarmService [(null)] - Alarm script terminated unexpectedly: Empty error message from script
2012-06-07 11:35:47,791 [3] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Stopped.
2012-06-07 11:35:48,602 [6] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Starting...
2012-06-07 11:35:48,664 [6] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Started.
2012-06-07 11:35:49,132 [3] ERROR Parallels.Diagnostics.HealthAlarmService [(null)] - Alarm script terminated unexpectedly: Empty error message from script
2012-06-07 11:35:49,148 [3] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Stopped.
2012-06-07 11:35:49,881 [6] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Starting...
2012-06-07 11:35:49,943 [6] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Started.
2012-06-07 11:35:50,521 [3] ERROR Parallels.Diagnostics.HealthAlarmService [(null)] - Alarm script terminated unexpectedly: Empty error message from script
2012-06-07 11:35:50,521 [3] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Stopped.
2012-06-07 11:37:01,423 [6] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Starting...
2012-06-07 11:37:01,485 [6] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Started.
2012-06-07 11:37:01,860 [3] ERROR Parallels.Diagnostics.HealthAlarmService [(null)] - Alarm script terminated unexpectedly: Empty error message from script
2012-06-07 11:37:01,875 [3] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Stopped.
2012-06-07 11:37:02,655 [6] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Starting...
2012-06-07 11:37:02,718 [6] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Started.
2012-06-07 11:37:03,108 [3] ERROR Parallels.Diagnostics.HealthAlarmService [(null)] - Alarm script terminated unexpectedly: Empty error message from script
2012-06-07 11:37:03,123 [3] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Stopped.
2012-06-07 11:37:04,215 [6] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Starting...
2012-06-07 11:37:04,278 [6] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Started.
2012-06-07 11:37:04,886 [3] ERROR Parallels.Diagnostics.HealthAlarmService [(null)] - Alarm script terminated unexpectedly: Empty error message from script
2012-06-07 11:37:04,886 [3] INFO Parallels.Diagnostics.HealthAlarmService [(null)] - Stopped.

=====

2012-06-09 00:00:05,416 [7] WARN Parallels.Diagnostics.RRD.RrdStorageProvider [(null)] - Update to database cpu-2.rrd has failed [00:00:00.0143139]. Parallels.Diagnostics.RRD.RrdException: Failed to update RRD database "C:\Program Files (x86)\Parallels\Plesk\var\health\data\localhost\cpu-2.rrd":ERROR: C:\Program Files (x86)\Parallels\Plesk\var\health\data\localhost\cpu-2.rrd: illegal attempt to update using time 1339210805 when last update time is 1559708202 (minimum one second step)

2012-06-09 00:00:05,416 [17] WARN Parallels.Diagnostics.RRD.RrdStorageProvider [(null)] - Update to database cpu-3.rrd has failed [00:00:00.0135347]. Parallels.Diagnostics.RRD.RrdException: Failed to update RRD database "C:\Program Files (x86)\Parallels\Plesk\var\health\data\localhost\cpu-3.rrd":ERROR: C:\Program Files (x86)\Parallels\Plesk\var\health\data\localhost\cpu-3.rrd: illegal attempt to update using time 1339210805 when last update time is 1559708202 (minimum one second step)

2012-06-09 00:00:05,416 [38] WARN Parallels.Diagnostics.RRD.RrdStorageProvider [(null)] - Update to database memory.rrd has failed [00:00:00.0148488]. Parallels.Diagnostics.RRD.RrdException: Failed to update RRD database "C:\Program Files (x86)\Parallels\Plesk\var\health\data\localhost\memory.rrd":ERROR: C:\Program Files (x86)\Parallels\Plesk\var\health\data\localhost\memory.rrd: illegal attempt to update using time 1339210805 when last update time is 1559708202 (minimum one second step)

2012-06-09 00:00:05,416 [17] WARN Parallels.Diagnostics.RRD.RrdStorageProvider [(null)] - Update to database disk-C.rrd has failed [00:00:00.0126905]. Parallels.Diagnostics.RRD.RrdException: Failed to update RRD database "C:\Program Files (x86)\Parallels\Plesk\var\health\data\localhost\disk-C.rrd":ERROR: C:\Program Files (x86)\Parallels\Plesk\var\health\data\localhost\disk-C.rrd: illegal attempt to update using time 1339210805 when last update time is 1559708202 (minimum one second step)

2012-06-09 00:00:05,416 [38] WARN Parallels.Diagnostics.RRD.RrdStorageProvider [(null)] - Update to database Public.rrd has failed [00:00:00.0059816]. Parallels.Diagnostics.RRD.RrdException: Failed to update RRD database "C:\Program Files (x86)\Parallels\Plesk\var\health\data\localhost\Public.rrd":ERROR: C:\Program Files (x86)\Parallels\Plesk\var\health\data\localhost\Public.rrd: illegal attempt to update using time 1339210805 when last update time is 1559708202 (minimum one second step)

 

[JeffersonV]

Any response?

 

[IgorG]

Try to uninstall HM as it is described in http://kb.parallels.com/en/112925 and then install it again.

 

[JeffersonV]

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Administrator>msiexec /x {D2D90AD4-9836-4748-BBBA-5CBD0C499C41}

C:\Users\Administrator>defpackagemng.exe --get --force
'defpackagemng.exe' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Administrator>defpackagemng.exe --fix
'defpackagemng.exe' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Administrator>

 

[IgorG]

defpackagemng.exe is Plesk internal utility and can be found in C:\Program Files (x86)\Parallels\Plesk\admin\bin