Tasks in progress bug.

[Desarrollo LIV]

Hello!

When I execute a task in the plesk panel, appears a popup with the following:

But I can't remove it, I have that popup 2 weeks and I don't know how to disable it.

Please, I need help with it.

Thanks in advance.

 

[Desarrollo LIV]

Nothing knows how can I fix it?

Thanks.

 

[Maxime Carrillo]

Hello,

I have the same problem, and despite many various manipulation (process stops, many restarts), the problem persists

Anyone has had this problem?

Thanks !

 

[UFHH01]

Hi Maxime Carrillo,

pls. consider to investigate the current pid - file for the task and kill the pid with the command "kill -9 PID-NUMBER" over your command line. Afterwards, pls. logout from your current Plesk Control Panel session and login again to see, if the issue/problem still exists.

Another way could be to restart psa ( "service psa restart" ) over the command line, or as last "fast and dirty" tip, you could consider to restart your server.

 

[Maxime Carrillo]

Hi and thank you for your reply
How to find the pid number for the tasks ?
With ps -x but how to recognize which one is good ? I have 5 tasks in progress and all are kept at 0 %
Thanks you

 

[UFHH01]

Hi Maxime Carrillo,

have a look at the example image on the first post... you actually can see parts of the commands over your Plesk Control Panel. Use "ps aux | grep PART_OF_THE_COMMAND" to identify the pid(s) which have to be killed.

 

[Maxime Carrillo]

Hi Mr,
After many psa restart and hard reboot for my dedicated server, I still have the same sh*t :

If I do ps aux, I have this :

1         Ss     1:16 /sbin/init
    2         S      0:00 [kthreadd]
    3         S      0:17 [ksoftirqd/0]
    5         S<     0:00 [kworker/0:0H]
    7         S     20:40 [rcu_sched]
    8         S      0:00 [rcu_bh]
    9         S      0:00 [migration/0]
   10         S      0:00 [migration/1]
   11         S      0:13 [ksoftirqd/1]
   13         S<     0:00 [kworker/1:0H]
   14         S      0:00 [migration/2]
   15         S      0:13 [ksoftirqd/2]
   17         S<     0:00 [kworker/2:0H]
   18         S      0:00 [migration/3]
   19         S      0:13 [ksoftirqd/3]
   21         S<     0:00 [kworker/3:0H]
   22         S      0:06 [migration/4]
   23         S      0:44 [ksoftirqd/4]
   25         S<     0:00 [kworker/4:0H]
   26         S      0:05 [migration/5]
   27         S      0:40 [ksoftirqd/5]
   29         S<     0:00 [kworker/5:0H]
   30         S      0:04 [migration/6]
   31         S      0:25 [ksoftirqd/6]
   33         S<     0:00 [kworker/6:0H]
   34         S      0:04 [migration/7]
   35         S      0:31 [ksoftirqd/7]
   37         S<     0:00 [kworker/7:0H]
   38         S<     0:00 [khelper]
   39         S      0:00 [kdevtmpfs]
   40         S<     0:00 [netns]
   41         S<     0:00 [writeback]
   42         SN     0:00 [ksmd]
   43         S<     0:00 [kintegrityd]
   44         S<     0:00 [bioset]
   45         S<     0:00 [crypto]
   46         S<     0:00 [kblockd]
   48         S<     0:00 [ata_sff]
   49         S      0:00 [khubd]
   50         S<     0:00 [md]
   51         S<     0:00 [edac-poller]
   52         S<     0:00 [rpciod]
   54         S<     0:00 [kvm-irqfd-clean]
  130         S      0:07 [kswapd0]
  131         S      0:00 [fsnotify_mark]
  132         S<     0:00 [nfsiod]
  133         S<     0:00 [cifsiod]
  134         S      0:00 [jfsIO]
  135         S      0:00 [jfsCommit]
  136         S      0:00 [jfsCommit]
  137         S      0:00 [jfsCommit]
  138         S      0:00 [jfsCommit]
  139         S      0:00 [jfsCommit]
  140         S      0:00 [jfsCommit]
  141         S      0:00 [jfsCommit]
  142         S      0:00 [jfsCommit]
  143         S      0:00 [jfsSync]
  144         S<     0:00 [xfsalloc]
  145         S<     0:00 [xfs_mru_cache]
  146         S<     0:00 [xfslogd]
  147         S<     0:00 [ocfs2_wq]
  148         S<     0:00 [user_dlm]
  149         S<     0:00 [glock_workqueue]
  150         S<     0:00 [delete_workqueu]
  151         S<     0:00 [gfs_recovery]
  182         S<     0:00 [kthrotld]
  188         S      0:41 [nvme]
  189         S<     0:00 [nvme]
  190         S<     0:00 [bioset]
  191         S<     0:00 [drbd-reissue]
  194         S<     0:00 [iscsi_eh]
  195         S      0:00 [scsi_eh_0]
  196         S<     0:00 [scsi_tmf_0]
  197         S<     0:00 [fw_event0]
  200         S<     0:00 [poll_0_status]
  202         S      0:00 [scsi_eh_1]
  203         S<     0:00 [scsi_tmf_1]
  204         S      0:00 [scsi_eh_2]
  205         S<     0:00 [scsi_tmf_2]
  206         S      0:00 [scsi_eh_3]
  207         S<     0:00 [scsi_tmf_3]
  208         S      0:00 [scsi_eh_4]
  209         S<     0:00 [scsi_tmf_4]
  210         S      0:00 [scsi_eh_5]
  211         S<     0:00 [scsi_tmf_5]
  212         S      0:00 [scsi_eh_6]
  213         S<     0:00 [scsi_tmf_6]
  217         S<     0:00 [bond0]
  218         S<     0:00 [bnx2x]
  219         S<     0:00 [ixgbe]
  220         S<     0:00 [mlx4]
  221         S<     0:00 [vfio-irqfd-clea]
  222         S<     0:00 [kpsmoused]
  224         S<     0:00 [raid5wq]
  225         S<     0:00 [bcache]
  226         S<     0:00 [bch_btree_io]
  227         S<     0:00 [dm_bufio_cache]
  228         S<     0:00 [kmpathd]
  229         S<     0:00 [kmpath_handlerd]
  230         S<     0:00 [ipv6_addrconf]
  231         S<     0:00 [ceph-msgr]
  232         S<     0:00 [bioset]
  233         S<     0:00 [deferwq]
  234         S<     0:00 [bioset]
  235         S      1:03 [md2_raid1]
  236         S<     0:44 [kworker/4:1H]
  237         S<     0:00 [bioset]
  238         S      5:17 [md1_raid1]
  239         S     11:27 [jbd2/md1-8]
  240         S<     0:00 [ext4-rsv-conver]
  347         S      0:00 upstart-udev-bridge --daemon
  352         Ss     0:00 /lib/systemd/systemd-udevd --daemon
  639         S<     0:00 [kworker/2:1H]
  656         S      0:32 [jbd2/md2-8]
  657         S<     0:00 [ext4-rsv-conver]
  834         Ss     0:00 dbus-daemon --system --fork
  863         Ss     0:01 /lib/systemd/systemd-logind
  908         Ssl   13:15 rsyslogd
  918         S      0:00 upstart-file-bridge --daemon
  926         S      0:00 upstart-socket-bridge --daemon
1001 tty4     Ss+    0:00 /sbin/getty -8 38400 tty4
1004 tty5     Ss+    0:00 /sbin/getty -8 38400 tty5
1014 tty2     Ss+    0:00 /sbin/getty -8 38400 tty2
1015 tty3     Ss+    0:00 /sbin/getty -8 38400 tty3
1017 tty6     Ss+    0:00 /sbin/getty -8 38400 tty6
1031         Ss     0:01 /usr/sbin/xinetd -dontfork -pidfile /var/run/xinetd.pid -stayalive -inetd_compat -inetd_ipv6
1040         Ss     0:09 cron
1042         Ss     0:00 atd
1068         Ss     3:53 /usr/sbin/irqbalance
1146         Ss     0:00 acpid -c /etc/acpi/events -s /var/run/acpid.socket
1148         Ssl   49:13 /usr/sbin/named -t /var/named/run-root -c /etc/named.conf -u bind -n 2
1183         Ss     0:01 /usr/sbin/dovecot -c /etc/dovecot/dovecot.conf
1198         S      0:00 dovecot/anvil
1199         S      0:00 dovecot/log
2733         Ss     0:00 /sbin/mdadm --monitor --pid-file /run/mdadm/monitor.pid --daemonise --scan --syslog
2788 tty1     Ss+    0:00 /sbin/getty -8 38400 tty1
2840         Ss     0:02 /usr/sbin/sshd -D
2940         S<     0:24 [kworker/6:1H]
3091         S      0:18 sw-engine-fpm: pool plesk                                                                           
3917         Sl     2:16 /usr/sbin/apache2 -k start
4219         S<     0:31 [kworker/7:1H]
4668         S<     0:38 [kworker/5:1H]
4830         Ss     0:00 sshd: root@pts/2   
4849         S      0:17 sw-engine-fpm: pool plesk                                                                           
4961 pts/2    Ss     0:00 -bash
5183         S      0:00 /usr/bin/python -Estt /opt/psa/admin/sbin/pmmcli_daemon
5324         S      0:15 sw-engine-fpm: pool plesk                                                                           
6018         S      0:03 [kworker/3:1]
6245         S      0:00 pickup -l -t fifo -u -c
7108         S      0:12 [kworker/1:1]
7342         S      0:00 [kworker/u16:1]
7621         S      0:00 smtp -n plesk-XXX.XXX.XXX.XXX- -t unix -o smtp_bind_address=XXX.XXX.XXX.XXX -o smtp_bind_address6= -o smtp_address_preference=ipv4
7721         S      0:00 bounce -z -n defer -t unix -u -c
7722         S      0:00 php-fpm: pool XXXXXXX.com                                              
7723         S      0:00 php-fpm: pool YYYYYYYY.com                                  
7724 pts/2    R+     0:00 ps ax
7725 pts/2    S+     0:00 awk -v p=COMMAND|PID|USER NR==1 {n=index($0, p); next} {print substr($0, n)}
7897         S      0:00 [kworker/7:1]
7947         Ss     0:45 php-fpm: master process (/etc/php5/fpm/php-fpm.conf)                   
8648         S      0:07 [kworker/6:0]
12184         S      0:00 /bin/sh /usr/bin/mysqld_safe
12226         S      0:01 [kworker/5:1]
12554         Sl     4:03 /usr/sbin/mysqld --basedir=/usr --datadir=/var/lib/mysql --plugin-dir=/usr/lib/mysql/plugin --log-error=/var/log/mysql/error.log --pid-file=/var/run/mysqld/mysqld.pid --socket=/var/run/mysqld/mysqld.sock --port=3306
13255         S      0:00 nginx: master process /usr/sbin/nginx
13257         S      0:06 nginx: worker process
15791         S      0:01 /usr/sbin/apache2 -k start
15795         Sl     1:58 /usr/sbin/apache2 -k start
15796         Sl     2:12 /usr/sbin/apache2 -k start
16900         S      0:06 [kworker/3:2]
17226         S      0:06 [kworker/4:0]
17450         Ss     0:00 sw-cp-server: master process /usr/sbin/sw-cp-serverd
17451         S      0:00 sw-cp-server: worker process
17457         S      0:24 [kworker/7:2]
18302         Ss     0:00 sw-engine-fpm: master process (/etc/sw-engine/sw-engine-fpm.conf)                                   
19021         S      0:01 [kworker/4:2]
19313         S      0:12 [kworker/6:2]
20706         S      0:01 [kworker/0:1]
21356         S      0:05 [kworker/2:2]
22438         Ssl    0:40 /usr/lib/plesk-9.0/psa-pc-remote -p inet:[email protected] -P /run/psa-pc-remote.pid -u postfix -g popuser
23743         S      0:00 dovecot/config
23745         S      0:00 dovecot/auth
23746         S      0:00 dovecot/ssl-params
26534         Ss     6:20 /usr/lib/postfix/master
26536         S     35:35 qmgr -l -t fifo -u
26822         Ss     0:11 /usr/sbin/apache2 -k start
27300         S      0:09 tlsmgr -l -t unix -u -c
29344         S<     0:00 [kworker/3:1H]
29568         S<     0:00 [kworker/1:1H]
29574         S<     0:00 [kworker/0:1H]
31170         S      0:01 [kworker/0:2]
31288         S      0:01 [kworker/2:1]
31723         S      0:01 [kworker/1:0]
31877         S      0:05 [kworker/5:2]
32564         S      0:00 [kworker/u16:2]

I'm unable to find the good process, I tried so many

Thanks you !

 

[IgorG]

Try to find these tasks in the output of

mysql> select * from longtasks;

and remove them from this table.

 

[Maxime Carrillo]

Hi Igor thanks you for your reply, It worked fine !
But when I want to export the dump of a database again, It's always stuck at 0%
The number of tables and size are calculated : Tables: 305 Size: 245 MB, but each tasks in progress doesn't work
Do you have an idea ?

Thanks again

 

[IgorG]

Try to do it through phpmyadmin instead of "Import Dump" in Plesk interface.

 

[Panagiotis Kyrillos]

Hi there,
I have quite the same problem with Maximme. I have clicked the "check and repair" button, just for test what will happen in my database. But now I have three tasks that are running for two weeks. I have already tried to restart the server, plesk, or to find something typing ps aux. Can anyone help me?
I uploaded also a screenshot. Thanks a lot...!

 

[Vincent Auriau]

Hi, do you have found a solution to resolve problem ?

Thanks.

 

[Maxime Carrillo]

Hi,
You can remove the task by finding it on Plesk database : mysql> select * from long tasks;
But if you start one again, they still not working and looping forever…

 

[Vincent Auriau]

Yes tanks.

But I can't start any tasks correctly... I'm surprised not to find a solution !

 

[Maxime Carrillo]

You can't even start it ?
Sometimes I have Error 504 from nginx, but I don't know why and tried every possible solution from Google, never succeed…
You have an error ?

 

[Vincent Auriau]

Yes all tasks are run in looping without error.

I must to stop tasks which are running manually.

I think that the better is to reinstall plesk !

Sorry for my bad english !

 

[4es]

HOW TO DO?

Tree to STOP the process and RETART service

look here vor details > How to cancel a stuck task in Plesk