Resolved the .well-known / acme-challenge folder is protected by a username

[Sylvain]

Hello,
updating a letsencrypt certificate cannot be done on a domain, because access to the .well-known / acme-challenge folder
is protected by a username / password.
It has no reference to that in a web.config whatever it is installed on this domain.
Do you know how to overcome this concern?

 

[Paul Hermans]

Do you have a link or a screenshot of the page you get when accessing the Lets Encrypt validation file?

So we can see what kind of login screen you get?

For example: https://yourdomain.tld/.well-known/acme-challenge/Y73s3McbchxLs_NklRfW6HebjYrBmbVeKm0c9jbn3QI

 

[Sylvain]

Hello,

This is visible under this link:

https://xxx.org/.well-known/acme-challenge/

 

[Paul Hermans]

Hi Sylvain,

Please check the following things:
1) Check if there is a "protected directory" for this folder via Plesk > Protected Directories

2) Maybe you need to reconfigure your folder permissions, can you access this folder via Plesk > File Manager?
When you place a test.txt file inside your httpdocs directory, can you access it via the web?
Check if the IIS Worker Process user had read access to the directories and the files.

3) Maybe it is in your web.config file, temporary rename your web.config to web.config.backup and see if you can access a let's encrypt validation file like so:

https://valeurs-et-passion.org/.well-known/acme-challenge/Y73s3McbchxLs_NklRfW6HebjYrBmbVeKm0c9jbn3QI

 

[Sylvain]

Hello,
thank you for your comeback.
The concern encountered was related to the protection by htpasswd put in place on the statistics.
Disabling it solved the problem.

 

[Paul Hermans]

Hi Sylvain, glad to hear you fixed it.