Willem Janssen
New Pleskian
After an update to my CentOS6.7 system the Plesk updater says 'The Yum utility failed to install the required packages'. I was trying to update Plesk to the latest version #59.
Tried disabling EPEL, URLGRABBER_DEBUG=1 yum check-update (all successful), yum clean all, yum update/upgrade, yum clean metadata etc. Nothing seems to work.
What to do?
Fail2Ban and Modsecurity(OWASP) are enabled.
System:
Log:
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 11%..22%..35%..43%..51%..60%..70%..82%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..100% was finished.
File downloading sitebuilder.inf3: 22%..99%..100% was finished.
File downloading sso.inf3: 100% was finished.
File downloading setemplates.inf3: 44%..94%..100% was finished.
File downloading pp-sitebuilder.inf3: 14%..32%..49%..54%..60%..70%..90%..100% was finished.
File downloading billing.inf3: 13%..32%..45%..54%..71%..88%..100% was finished.
File downloading mysql.inf3: 100% was finished.
File downloading apache.inf3: 100% was finished.
File downloading nginx.inf3: 62%..94%..100% was finished.
File downloading php56.inf3: 100% was finished.
File downloading php55.inf3: 100% was finished.
File downloading php54.inf3: 72%..100% was finished.
File downloading php53.inf3: 100% was finished.
File downloading php52.inf3: 100% was finished.
Checking for installed packages...
File downloading PSA_12.0.18/plesk-12.0.18-cos6-x86_64.inf3: 20%..45%..71%..81%..94%..100% was finished.
File downloading PSA_12.0.18/plesk-patches-12.0.18-cos6-x86_64.inf3: 12%..21%..34%..42%..51%..60%..72%..81%..91%..100% was finished.
File downloading SITEBUILDER_12.0.7/sitebuilder-12.0.7-rhall-all.inf3: 100% was finished.
File downloading BILLING_12.0.18/billing-12.0.18-rhall-all.inf3: 100% was finished.
File downloading NGINX_1.6.0/nginx-1.6.0-cos6-x86_64.inf3: 100% was finished.
File downloading PHP_5.6.11/php56-5.6.11-cos6-x86_64.plesk12.inf3: 100% was finished.
File downloading PHP_5.5.27/php55-5.5.27-cos6-x86_64.plesk12.inf3: 48%..84%..100% was finished.
File downloading PHP_5.4.43/php54-5.4.43-cos6-x86_64.plesk12.inf3: 48%..100% was finished.
File downloading PHP_5.3.29/php53-5.3.29-cos6-x86_64.plesk12.inf3: 30%..100% was finished.
File downloading PHP_5.2.17/php52-5.2.17-cos6-x86_64.plesk12.inf3: 100% was finished.
Loaded plugins: fastestmirror
Detecting installed product components.
Gathering information about installed license key...
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* base: mirror.widexs.nl
* epel: ftp.nluug.nl
* extras: mirror.1000mbps.com
* updates: centos.mirror1.spango.com
PHP_5_2_17-dist | 2.9 kB 00:00
PHP_5_2_17-thirdparty | 2.9 kB 00:00
PHP_5_3_29-dist | 2.9 kB 00:00
PHP_5_3_29-thirdparty | 2.9 kB 00:00
PHP_5_4_43-dist | 2.9 kB 00:00
PHP_5_4_43-thirdparty | 2.9 kB 00:00
PHP_5_5_27-dist | 2.9 kB 00:00
PHP_5_5_27-thirdparty | 2.9 kB 00:00
PHP_5_6_11-dist | 2.9 kB 00:00
PHP_5_6_11-thirdparty | 2.9 kB 00:00
PPB_12_0_18-dist | 951 B 00:00
PPB_12_0_18-thirdparty | 951 B 00:00
PSA_12_0_18-dist | 2.9 kB 00:00
PSA_12_0_18-thirdparty | 2.9 kB 00:00
SITEBUILDER_12_0_7-dist | 951 B 00:00
SITEBUILDER_12_0_7-thirdparty | 951 B 00:00
base | 3.7 kB 00:00
base/primary_db | 4.6 MB 00:00
Failed to install httpd:
Error while downloading packages metainfo: Cannot retrieve repository metadata (repomd.xml) for repository: epel. Please verify its path and try again. Trying again.
Failed to install httpd:
Error while downloading packages metainfo: Cannot retrieve repository metadata (repomd.xml) for repository: epel. Please verify its path and try again. Trying again.
Failed to install httpd:
Number of retries is exceeded.
RepoError: Cannot retrieve repository metadata (repomd.xml) for repository: epel. Please verify its path and try again
ERROR: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
SOLVED:
Using http://kb.odin.com/en/117910 and http://geekdecoder.com/plesk-updates-and-upgrades-fails-to-connect-and-autoinstaller-fails/
Tried disabling EPEL, URLGRABBER_DEBUG=1 yum check-update (all successful), yum clean all, yum update/upgrade, yum clean metadata etc. Nothing seems to work.
What to do?
Fail2Ban and Modsecurity(OWASP) are enabled.
System:
- OS: CentOS 6.7 (Final)
- Plesk version: 12.0.18 Update #58 , last updated at July 31, 2015 03:43 AM
Log:
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 11%..22%..35%..43%..51%..60%..70%..82%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..100% was finished.
File downloading sitebuilder.inf3: 22%..99%..100% was finished.
File downloading sso.inf3: 100% was finished.
File downloading setemplates.inf3: 44%..94%..100% was finished.
File downloading pp-sitebuilder.inf3: 14%..32%..49%..54%..60%..70%..90%..100% was finished.
File downloading billing.inf3: 13%..32%..45%..54%..71%..88%..100% was finished.
File downloading mysql.inf3: 100% was finished.
File downloading apache.inf3: 100% was finished.
File downloading nginx.inf3: 62%..94%..100% was finished.
File downloading php56.inf3: 100% was finished.
File downloading php55.inf3: 100% was finished.
File downloading php54.inf3: 72%..100% was finished.
File downloading php53.inf3: 100% was finished.
File downloading php52.inf3: 100% was finished.
Checking for installed packages...
File downloading PSA_12.0.18/plesk-12.0.18-cos6-x86_64.inf3: 20%..45%..71%..81%..94%..100% was finished.
File downloading PSA_12.0.18/plesk-patches-12.0.18-cos6-x86_64.inf3: 12%..21%..34%..42%..51%..60%..72%..81%..91%..100% was finished.
File downloading SITEBUILDER_12.0.7/sitebuilder-12.0.7-rhall-all.inf3: 100% was finished.
File downloading BILLING_12.0.18/billing-12.0.18-rhall-all.inf3: 100% was finished.
File downloading NGINX_1.6.0/nginx-1.6.0-cos6-x86_64.inf3: 100% was finished.
File downloading PHP_5.6.11/php56-5.6.11-cos6-x86_64.plesk12.inf3: 100% was finished.
File downloading PHP_5.5.27/php55-5.5.27-cos6-x86_64.plesk12.inf3: 48%..84%..100% was finished.
File downloading PHP_5.4.43/php54-5.4.43-cos6-x86_64.plesk12.inf3: 48%..100% was finished.
File downloading PHP_5.3.29/php53-5.3.29-cos6-x86_64.plesk12.inf3: 30%..100% was finished.
File downloading PHP_5.2.17/php52-5.2.17-cos6-x86_64.plesk12.inf3: 100% was finished.
Loaded plugins: fastestmirror
Detecting installed product components.
Gathering information about installed license key...
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* base: mirror.widexs.nl
* epel: ftp.nluug.nl
* extras: mirror.1000mbps.com
* updates: centos.mirror1.spango.com
PHP_5_2_17-dist | 2.9 kB 00:00
PHP_5_2_17-thirdparty | 2.9 kB 00:00
PHP_5_3_29-dist | 2.9 kB 00:00
PHP_5_3_29-thirdparty | 2.9 kB 00:00
PHP_5_4_43-dist | 2.9 kB 00:00
PHP_5_4_43-thirdparty | 2.9 kB 00:00
PHP_5_5_27-dist | 2.9 kB 00:00
PHP_5_5_27-thirdparty | 2.9 kB 00:00
PHP_5_6_11-dist | 2.9 kB 00:00
PHP_5_6_11-thirdparty | 2.9 kB 00:00
PPB_12_0_18-dist | 951 B 00:00
PPB_12_0_18-thirdparty | 951 B 00:00
PSA_12_0_18-dist | 2.9 kB 00:00
PSA_12_0_18-thirdparty | 2.9 kB 00:00
SITEBUILDER_12_0_7-dist | 951 B 00:00
SITEBUILDER_12_0_7-thirdparty | 951 B 00:00
base | 3.7 kB 00:00
base/primary_db | 4.6 MB 00:00
Failed to install httpd:
Error while downloading packages metainfo: Cannot retrieve repository metadata (repomd.xml) for repository: epel. Please verify its path and try again. Trying again.
Failed to install httpd:
Error while downloading packages metainfo: Cannot retrieve repository metadata (repomd.xml) for repository: epel. Please verify its path and try again. Trying again.
Failed to install httpd:
Number of retries is exceeded.
RepoError: Cannot retrieve repository metadata (repomd.xml) for repository: epel. Please verify its path and try again
ERROR: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
SOLVED:
Using http://kb.odin.com/en/117910 and http://geekdecoder.com/plesk-updates-and-upgrades-fails-to-connect-and-autoinstaller-fails/
Last edited: