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The Yum utility failed to install the required packages

Willem Janssen

New Pleskian
After an update to my CentOS6.7 system the Plesk updater says 'The Yum utility failed to install the required packages'. I was trying to update Plesk to the latest version #59.

Tried disabling EPEL, URLGRABBER_DEBUG=1 yum check-update (all successful), yum clean all, yum update/upgrade, yum clean metadata etc. Nothing seems to work.

What to do?

Fail2Ban and Modsecurity(OWASP) are enabled.

System:
  • OS: CentOS 6.7 (Final)
  • Plesk version: 12.0.18 Update #58 , last updated at July 31, 2015 03:43 AM

Log:
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 11%..22%..35%..43%..51%..60%..70%..82%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..100% was finished.
File downloading sitebuilder.inf3: 22%..99%..100% was finished.
File downloading sso.inf3: 100% was finished.
File downloading setemplates.inf3: 44%..94%..100% was finished.
File downloading pp-sitebuilder.inf3: 14%..32%..49%..54%..60%..70%..90%..100% was finished.
File downloading billing.inf3: 13%..32%..45%..54%..71%..88%..100% was finished.
File downloading mysql.inf3: 100% was finished.
File downloading apache.inf3: 100% was finished.
File downloading nginx.inf3: 62%..94%..100% was finished.
File downloading php56.inf3: 100% was finished.
File downloading php55.inf3: 100% was finished.
File downloading php54.inf3: 72%..100% was finished.
File downloading php53.inf3: 100% was finished.
File downloading php52.inf3: 100% was finished.
Checking for installed packages...
File downloading PSA_12.0.18/plesk-12.0.18-cos6-x86_64.inf3: 20%..45%..71%..81%..94%..100% was finished.
File downloading PSA_12.0.18/plesk-patches-12.0.18-cos6-x86_64.inf3: 12%..21%..34%..42%..51%..60%..72%..81%..91%..100% was finished.
File downloading SITEBUILDER_12.0.7/sitebuilder-12.0.7-rhall-all.inf3: 100% was finished.
File downloading BILLING_12.0.18/billing-12.0.18-rhall-all.inf3: 100% was finished.
File downloading NGINX_1.6.0/nginx-1.6.0-cos6-x86_64.inf3: 100% was finished.
File downloading PHP_5.6.11/php56-5.6.11-cos6-x86_64.plesk12.inf3: 100% was finished.
File downloading PHP_5.5.27/php55-5.5.27-cos6-x86_64.plesk12.inf3: 48%..84%..100% was finished.
File downloading PHP_5.4.43/php54-5.4.43-cos6-x86_64.plesk12.inf3: 48%..100% was finished.
File downloading PHP_5.3.29/php53-5.3.29-cos6-x86_64.plesk12.inf3: 30%..100% was finished.
File downloading PHP_5.2.17/php52-5.2.17-cos6-x86_64.plesk12.inf3: 100% was finished.
Loaded plugins: fastestmirror


Detecting installed product components.
Gathering information about installed license key...
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* base: mirror.widexs.nl
* epel: ftp.nluug.nl
* extras: mirror.1000mbps.com
* updates: centos.mirror1.spango.com

PHP_5_2_17-dist | 2.9 kB 00:00

PHP_5_2_17-thirdparty | 2.9 kB 00:00

PHP_5_3_29-dist | 2.9 kB 00:00

PHP_5_3_29-thirdparty | 2.9 kB 00:00

PHP_5_4_43-dist | 2.9 kB 00:00

PHP_5_4_43-thirdparty | 2.9 kB 00:00

PHP_5_5_27-dist | 2.9 kB 00:00

PHP_5_5_27-thirdparty | 2.9 kB 00:00

PHP_5_6_11-dist | 2.9 kB 00:00

PHP_5_6_11-thirdparty | 2.9 kB 00:00

PPB_12_0_18-dist | 951 B 00:00

PPB_12_0_18-thirdparty | 951 B 00:00

PSA_12_0_18-dist | 2.9 kB 00:00

PSA_12_0_18-thirdparty | 2.9 kB 00:00

SITEBUILDER_12_0_7-dist | 951 B 00:00

SITEBUILDER_12_0_7-thirdparty | 951 B 00:00

base | 3.7 kB 00:00

base/primary_db | 4.6 MB 00:00
Failed to install httpd:
Error while downloading packages metainfo: Cannot retrieve repository metadata (repomd.xml) for repository: epel. Please verify its path and try again. Trying again.
Failed to install httpd:
Error while downloading packages metainfo: Cannot retrieve repository metadata (repomd.xml) for repository: epel. Please verify its path and try again. Trying again.
Failed to install httpd:
Number of retries is exceeded.
RepoError: Cannot retrieve repository metadata (repomd.xml) for repository: epel. Please verify its path and try again

ERROR: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

SOLVED:
Using http://kb.odin.com/en/117910 and http://geekdecoder.com/plesk-updates-and-upgrades-fails-to-connect-and-autoinstaller-fails/
 
Last edited:
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