• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

There is a problem with the user's account, they can not login to the CP

N

netregis

Guest
Could you please help us to fix the problem with the Plesk, There is a problem with the user's account, they can not login to the CP. Everytime when the users try to log-in in the login page it's always shows "Login is incorrect". We really dont know what's happen to the account, the problem start after we change the user password. We absolutly sure that the password is correct.
So we have sent the issue in the Parallels' support website since yesterday, but there is nobody contact us back until now.. it's very urgently and strongly important.
Could you please help us....

Thank you somuch,
Sincerely yours,
Sabai Shop Co.,Ltd.
 
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