• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

There is a problem with the user's account, they can not login to the CP

N

netregis

Guest
Could you please help us to fix the problem with the Plesk, There is a problem with the user's account, they can not login to the CP. Everytime when the users try to log-in in the login page it's always shows "Login is incorrect". We really dont know what's happen to the account, the problem start after we change the user password. We absolutly sure that the password is correct.
So we have sent the issue in the Parallels' support website since yesterday, but there is nobody contact us back until now.. it's very urgently and strongly important.
Could you please help us....

Thank you somuch,
Sincerely yours,
Sabai Shop Co.,Ltd.
 
You must log in or register to reply here.

Similar threads

S
WP Toolkit One-Time Login - Bypassing Wordfence 2FA and No Option to Select WP Admin
Replies
2
Views
3K
Sebahat.hadzhi
Sebahat.hadzhi
K
Resolved Renaming an additional administrator is not reflected in the admin_alias_update event or Action Log: "Login Name" shows the old name as both old and n
Replies
3
Views
2K
Sebahat.hadzhi
Sebahat.hadzhi
M
Issue Updating to Plesk to 18.0.74 says mail users have wrong password - what are "mail users"?
Replies
7
Views
5K
MHC_1
M
C
Resolved Login and systemctl problems
Replies
12
Views
7K
chrisgch
C
M
Resolved How to deal with sending emails to the same domain when email is hosted elsewhere
Replies
3
Views
4K
MHC_1
M
Back
Top