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time scale for update?

Discussion in 'Plesk 10.x for Linux Suggestions and Feedback' started by lhwparis, Nov 24, 2010.

  1. lhwparis

    lhwparis Guest

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    We have many confirmed bugs with plesk 10.0.1 in this forum many of them are critical bugs and issue daily usage of plesk10. Plesk10 release date is now over 3 weaks ago and there no bugfix release and no information about an upcoming bugfix release or a time scale for such a release. @Parallels can you please provide some more information to your customers??
     
  2. deeplist

    deeplist Guest

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    I too am wondering on the timeline for a bugfix release. I am tired of having to deal with these rediculous work arounds and editing of the database manually to get things working the way they should. It feels to me like Parallels doesn't really care if their customers are struggling or experiencing problems with a software that was released premature.
     
  3. lhwparis

    lhwparis Guest

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    yes and its a shame that parellels is completly ignoring threads like this :( very good customer relationship
     
  4. lhwparis

    lhwparis Guest

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    1.5 month since release now and no update. we have seen some hotfixes provided from IgorG in this forum. why parallels dont bundle them and release a first bugfix release? ok it might take a little longer to fix all open issues but why you wanna fix all bugs together?
     
  5. Stuff That Spins

    Stuff That Spins Basic Pleskian

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    please help parallels!
     
  6. IgorG

    IgorG Forums Analyst Staff Member

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    What about several micro-updates for fixing critical problems?
     
  7. lhwparis

    lhwparis Guest

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    microupdates are security updates no bugfixes or am i wrong?
     
  8. IgorG

    IgorG Forums Analyst Staff Member

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    Bugfixes are issued in the minor updates and sometimes in micro-updates too.
     
  9. lhwparis

    lhwparis Guest

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    thats exactly what we want Igor;)
    you have provided some hotfixes in this forum. why we cant see this hotfixes as micro-updates as soon as they are ready and tested? why we have to wait for plesk 10.1 with critical bugs? for example the migration problems with .htaccess files, imap-folders and mail-forwarding-adresses. i am sure not every Plesk user read this forum before migration. so every day you wait releasing bugfixes like this (as micro updates) you generate more and more frustrated customers because their migration fails...
     
  10. IgorG

    IgorG Forums Analyst Staff Member

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    It is not always possible to eliminate problems by microupdates. For many fixes a lot of time for testing and development is required. Resources of the company for the quick fixes of all problems aren't borderless. Before Plesk update releases I publish set of workarounds/fixes/etc. for current Plesk version as KB articles.
     
  11. lhwparis

    lhwparis Guest

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    thanks Igor. hope we ll see a x-mas present from parallels and will get a very nice working 10.1 within the next days;)
     
  12. lhwparis

    lhwparis Guest

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    for all of you wating for 10.1: STRATO a german hoster says "parallels will release 10.1 in the first week of january"
    hope thats true;)
     
  13. Hultenius

    Hultenius Guest

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    I've heard 11th of january (or mid-january), but that was like two months ago... maybe they are ahead of schedule? :)

    Edit: Wow! My post was added instantly - no moderation. Just like old times. :)
     
    Last edited by a moderator: Jan 2, 2011
  14. madsere

    madsere Regular Pleskian

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    If any amount of testing is done before you release software how come you can release such a pile of ALPHA-LEVEL software as Plesk 10 ?
     
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