Too many redirects error with Wordpress plugin

[Jeffrey]

TITLE:

Too many redirects error with Wordpress plugin​

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:

PLESK Onyx 17.8.11 running on CentOS Linux 7.4.1708
PHP version on all domains is 7.3.6 (also tried older versions)​

PROBLEM DESCRIPTION:

I have a situation going on with several WordPress instances with the WPS Hide Login plugin on my Plesk server.

On some domains the plugin work fine. On some domains the plugin does not work and give a “Too many redirects” error. On some domains it works on a staging.example.com but after cloning to example.com it does not work anymore and give a “Too many redirects” error. On some domains it works on staging.example.com and it works after cloning to example.com and breaks when cloning back to staging.example.com and also give a “Too many redirects” error.

These cases have been tested on WordPress versions vary from 4.9.10, 5.1.1, 4.8.9, 4.5.17 to 5.2.2

I have PLESK Onyx 17.8.11 running on CentOS Linux 7.4.1708

PHP version on all domains is 7.3.6 (also tried older versions)

NGINX is used for all domains

I have also tried other plugins doing the same but these plugins have the same problem.​

STEPS TO REPRODUCE:

install PLESK Onyx 17.8.11 running on CentOS Linux 7.4.1708
create several domains with PHP version 7.3.6
Use NGINX
install wordpress on the created domains
install WPS hide login plugin
Clone the domains to it's staging environments
there is the problem​

ACTUAL RESULT:

For some domains an error occurs: Too many redirects.​

EXPECTED RESULT:

The plugin working​

ANY ADDITIONAL INFORMATION:

​

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:

Help with sorting out​

 

[cepesh84]

@Jeffrey
thank you for using a WordPress Toolkit.

When exactly are such error occurs? When you are trying to open in browser a new login url? Or when you press "Login" in Toolkit? Or what?
For now it looks like a completely not a Plesk or WordPress Toolkit issue, but the incorrect work of the plugin

 

[Jeffrey]

Hi @cepesh84

This occurs when open the new login url.
Also when i click "Login" in toolkit (after changing the login url)

 

[jamesmiller24]

I also want to know about this issue for my site. if there's any auth solution kindly let me know about it..

 

[jamesmiller24]

waiting for an authentic response. Thanks.

 

[Bitpalast]

Wordpress generates "too many redirect" loops when one or both of these conditions are true:
a) In Wordpress the URL (or "a" URL) is stored as "with www" or "without www" while in the web hosting environment the web server is told to do the opposite. Example: Wordpress has siteurl or home set to "www.mydomain.tld", but webhosting is configured to always redirect to "mydomain.tld" (without the www). This can also happen when URLs configured in plugins or themes, so that such scripts force one URL while the web server forces the other.
b) The same applies to SSL/non-SSL protocol prefixes (http vs. https). Example: Your webserver configuration forwards all non-SSL traffic to https, but in a Wordpress plugin you have configured that a URL ought to be http://..., not https://.