• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Traffic and Disk usage not working

R

RobertS

Guest
Since a few days the details of Disk Usage en Traffic in the Plesk panel are not updated anymore.

Traffic stays at 0.0MB/month en the Disk Usage does not change if customers upload or remove file (after a few days)

I use smarterstats and that states: last update 1-jul-2006

What could cause this and how to fix this?

Edit:
when I run statistic.exe manually I get the following error:
D:\SWsoft\Plesk\admin\bin>D:\SWsoft\Plesk\admin\bin\statistics.exe
Unexpected query for column year

Who can help?
 
get a fresh copy of statistics.exe and dump it in the plesk bin directory.
 
Back
Top