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tried to update to 8.1.1 and now i get white page

Discussion in 'Plesk for Linux - 8.x and Older' started by mr_hus, Jun 10, 2007.

  1. mr_hus

    mr_hus Guest


    I tried to update Plesk from 8.1.0 to 8.1.1. I think there were updates available for 8.1.0 but I went straight to 8.1.1...

    So anyway, I received an email about the update process... it contains some dependencies conflicts and stuff but still Plesk seems to think that it succeeded to update.... but when I try to access plesk,
    i get the popup about certificate and stuff but then all i get is a white page (empty response).

    I checked pretty much all the longs and I don't really see any queues as to what is going on and why I can't get the login page anymore...

    Anybody had that problem before? Any clues on how to get plesk working again?
  2. mr_hus

    mr_hus Guest

    I meant i checked the logs and don't find any clues.

    Here's what the email sent by plesk looked like :

    From: anonymous@mail.bluesponge.com < anonymous@mail.bluesponge.com>
    Date: 9 Jun 2007 22:34:19 -0400
    Subject: Plesk autoupdate success report
    To: bluesponge.com@gmail.com

    Autoinstaller 3.1.0 (build at 2006-12-01 02:40) started at (timezone EST) Sat Jun 9 22:33:19 2007
    Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --select-release-id=PLESK_8_1_1 --notify-email= bluesponge.com@gmail.com --install-component=psa-autoinstaller --no-daemon --target=/root/psa

    Try to find rcfile...
    Autoinstaller rcfile not found.
    Check hostname is sucessfull.
    Opsys detected as: os_name=Linux os_vendor=CentOS version=4.3 arch=i686 environment=
    Final opsys (with overriding) is: os_name=Linux os_vendor=CentOS version=4.3 arch=i686 environment=
    repository: Get brief packages info for all sources
    Checking for installed system packages...readSystemPackagesBrief: execute rpm -qa --queryformat 'F:system_installed_brief_%{NAME}-%{VERSION}-%{RELEASE}.rpm\nN:%{NAME}\nE:%{EPOCH}\nV:%{VERSION}\nL:%{RELEASE}\nA:%{ARCH}\nf:%{INSTALLTIME}\nB:%{BUILDTIME}\nX:\n'
    Download file products.inf3: 100% done.
    Download file plesk.inf3: 100% done.
    Download file sitebuilder.inf3: 100% done.
    release PLESK_8_1_0 is actual
    release PLESK_8_1_1 is actual
    release SB_3_0_0 is actual
    release SB_3_0_1 is actual
    release SB_3_0_2 is actual
    Select best build of PLESK_8_1_1 for current OS
    First fit build is current best: PSA_8.1.1/plesk-8.1.1-cos4.2-i386.inf3
    Select best build: finally choised PSA_8.1.1/plesk- 8.1.1-cos4.2-i386.inf3
    Download file PSA_8.1.1/plesk-8.1.1-cos4.2-i386.inf3: 100% done.
    repository: Get brief packages info for all sources
    Check for components installation status
    Component base: mode upgrade, installed=1164821102, available=1174564265
    Component psa-autoinstaller: mode upgrade, installed=1164919374, available=1174478410
    Component asp: mode upgrade, installed=1150209673, available=1174564351
    Component mailman: mode upgrade, installed=1150209674, available=1174564353
    Component postgresql: mode install, installed=0, available=1170932179
    Component java: mode install, installed=0, available=1174564181
    Component spamassassin: mode upgrade, installed=1164821026, available=1174564187
    Component rblsmtpd: mode upgrade, installed=1164821023, available=1174564183
    Component mod_python: mode up2date, installed=1109047150, available=1109047150
    Component ruby: mode install, installed=0, available=1174564361
    Component fcgi: mode install, installed=0, available=1160387824
    Component vault: mode upgrade, installed=1149825195, available=1174877970
    Component horde-comps: mode upgrade, installed=1164821180, available=1174564320
    Component docs: mode upgrade, installed=1164821170, available=1174564308
    Component backup-ded: mode upgrade, installed=1167123091, available=1175673588
    Component drweb: mode install, installed=0, available=1174564148
    Component ppwse: mode upgrade, installed=1150209660, available=1174564335
    Component api: mode upgrade, installed=1167123078, available=1175673595
    Component sshterm: mode upgrade, installed=1150209339, available=1174564114
    Component pmm: mode upgrade, installed=1167123081, available=1175673580
    Component psa-firewall: mode upgrade, installed=1164821017, available=1174564176
    Component cs-gs: mode install, installed=0, available=1174564173
    Component psa-vpn: mode upgrade, installed=1164821166, available=1174564303
    Component battlefield: mode install, installed=0, available=1174564323
    Component bf2: mode install, installed=0, available=1174564356
    Component psa-fileserver: mode upgrade, installed=1171572856, available=1174564166
    Component watchdog: mode upgrade, installed=1164821200, available=1174564342
    Component sitebuilder: mode install, installed=0, available=1164691550
    Component sb-publish: mode install, installed=0, available=1160552838
    Component cf-support: mode install, installed=0, available=1174564357
    Component atis: mode upgrade, installed=1148555782, available=1167889488
    Component miva: mode install, installed=0, available=1174564364
    Component de-DE-locale: mode install, installed=0, available=1174825695
    Component ja-JP-locale: mode install, installed=0, available=1174825720
    Component es-ES-locale: mode install, installed=0, available=1174825705
    Component ru-RU-locale: mode install, installed=0, available=1174825741
    Component fr-FR-locale: mode install, installed=0, available=1174825711
    Component it-IT-locale: mode install, installed=0, available=1174825717
    Component zh-CN-locale: mode install, installed=0, available=1174825750
    Component zh-TW-locale: mode install, installed=0, available=1174825752
    Check for components requires keyupdate
    No keyupdate need for component base
    KeyUpdateChecker::doCheck: no components for check key update
    repository: Get full packages info for all sources
    Reading system installed packages...execute command for generate rpm cache in /tmp:
    rpm -qa --queryformat 'F:system_installed_%{NAME}-%{VERSION}-%{RELEASE}.%{ARCH}.rpm\nN:%{NAME}\nE:%{EPOCH}\nV:%{VERSION}\nL:%{RELEASE}\nA:%{ARCH}\nf:%{INSTALLTIME}\nB:%{BUILDTIME}\n[R:%{REQUIRENAME} %{REQUIREFLAGS:depflags} %{REQUIREVERSION}\n][P:%{PROVIDENAME} %{PROVIDEFLAGS:depflags} %{PROVIDEVERSION}\n][P:%{FILENAMES}\nm:%{FILEMODES}\n5:%{FILEMD5S}%{FILELINKTOS}\n][C:%{CONFLICTNAME} %{CONFLICTFLAGS:depflags} %{CONFLICTVERSION}\n][O:%{OBSOLETENAME} %{OBSOLETEFLAGS:depflags} %{OBSOLETEVERSION}\n]X:\n' > /tmp/autoinstaller_system_packages.cache
    read cache file
    Download file update-8.1.1-cos4.2-i386.hdr.gz: 100% done.
    Download file build-8.1.1-cos4.2-i386.hdr.gz: 31%..74%..100% done.

    Getting packages to installation list:
    Get packages to installation from selected component psa-autoinstaller
    Resolve components
    Warning: unresolved requires 'dummy-centos-4' from dummy-selinux-openvz-1.0-2.noarch
    Warning: unresolved requires 'vzdummyce4' from dummy-selinux-vz-1.0-2.noarch
    Warning: packages conflict by files detected: package Sitebuilder-2.1.3-rhel4.build060607.14.i386
    conflict with package sitebuilder-3.0.2-all.build06112310.noarch
    both have file /usr/local/sitebuilder/.build with different md5 sum.
    Warning: packages conflict by files detected: package mysql-4.1.20-1.RHEL4.1.i386
    conflict with package mysqlclient14-4.1.22-1.el4s1.1.i386
    both have file /usr/lib/mysql/libmysqlclient.so.14.0.0 with different md5 sum.
    Warning: packages conflict by files detected: package mysql-4.1.20-2.RHEL4.1.i386
    conflict with package mysqlclient14-4.1.22-1.el4s1.1.i386
    both have file /usr/lib/mysql/libmysqlclient.so.14.0.0 with different md5 sum.
    Warning: packages conflict by files detected: package mysqlclient14-4.1.22-1.el4s1.1.i386
    conflict with package mysql-4.1.20-2.RHEL4.1.i386
    both have file /usr/lib/mysql/libmysqlclient.so.14.0.0 with different md5 sum.
    Warning: packages conflict by files detected: package mysqlclient14-4.1.22-1.el4s1.1.i386
    conflict with package mysql-4.1.20-1.RHEL4.1.i386
    both have file /usr/lib/mysql/libmysqlclient.so.14.0.0 with different md5 sum.
    Warning: packages conflict by files detected: package postgresql-libs-7.4.16-1.RHEL4.1.i386
    conflict with package compat-postgresql-libs-3-4.c4.centos.i386
    both have file /usr/lib/libecpg.so.4 with different md5 sum.
    Warning: packages conflict by files detected: package sitebuilder-3.0.2-all.build06112310.noarch
    conflict with package Sitebuilder-2.1.3-rhel4.build060607.14.i386
    both have file /usr/local/sitebuilder/.build with different md5 sum.
    Check package set before installation
    repository: download selected packages
    Download file opt/updater/psa-autoinstaller-3.1.2-build31070321.18.i586.rpm: 76%..100% done.
    Start packages installation
    prepareInstallStep: resolve results for package(s):
    (s) system_installed_bash-3.0-19.3.i386.rpm
    (s) system_installed_glibc-2.3.4-2.19.i686.rpm
    (s) system_installed_openssl-0.9.7a-43.8.i686.rpm
    (s) system_installed_rpm-libs-4.3.3-13_nonptl.i386.rpm
    (s) system_installed_zlib-
    Install package psa-autoinstaller-3.1.2-build31070321.18.i586
    warning: user builder does not exist - using root
    warning: group br does not exist - using root
    Installation done.
    Exit with OK status

    Plesk autoinstaller.
  3. mr_hus

    mr_hus Guest

    I checked /var/log/messages and didn't see much.

    Then I also checked /usr/local/psa/admin/logs and didn't see much of anything except some SSL stuff when you try to request plesk without https.

    Apart than that, not much looks wrong. When i stop/start psa, everything outputs okay.

    I tried using the cli autoinstaller thing to... it reports that i have Plesk 8.1.0 and if I try to upgrade, all the packages are up to date so it doesn't want to do anything.