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tried to update to 8.1.1 and now i get white page

M

mr_hus

Guest
Hi,

I tried to update Plesk from 8.1.0 to 8.1.1. I think there were updates available for 8.1.0 but I went straight to 8.1.1...

So anyway, I received an email about the update process... it contains some dependencies conflicts and stuff but still Plesk seems to think that it succeeded to update.... but when I try to access plesk,
i get the popup about certificate and stuff but then all i get is a white page (empty response).

I checked pretty much all the longs and I don't really see any queues as to what is going on and why I can't get the login page anymore...

Anybody had that problem before? Any clues on how to get plesk working again?
 
I meant i checked the logs and don't find any clues.

Here's what the email sent by plesk looked like :

From: [email protected] < [email protected]>
Date: 9 Jun 2007 22:34:19 -0400
Subject: Plesk autoupdate success report
To: [email protected]



Autoinstaller 3.1.0 (build at 2006-12-01 02:40) started at (timezone EST) Sat Jun 9 22:33:19 2007
Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --select-release-id=PLESK_8_1_1 --notify-email= [email protected] --install-component=psa-autoinstaller --no-daemon --target=/root/psa

Try to find rcfile...
Autoinstaller rcfile not found.
Check hostname is sucessfull.
Opsys detected as: os_name=Linux os_vendor=CentOS version=4.3 arch=i686 environment=
Final opsys (with overriding) is: os_name=Linux os_vendor=CentOS version=4.3 arch=i686 environment=
repository: Get brief packages info for all sources
Checking for installed system packages...readSystemPackagesBrief: execute rpm -qa --queryformat 'F:system_installed_brief_%{NAME}-%{VERSION}-%{RELEASE}.rpm\nN:%{NAME}\nE:%{EPOCH}\nV:%{VERSION}\nL:%{RELEASE}\nA:%{ARCH}\nf:%{INSTALLTIME}\nB:%{BUILDTIME}\nX:\n'
done.
Download file products.inf3: 100% done.
Download file plesk.inf3: 100% done.
Download file sitebuilder.inf3: 100% done.
release PLESK_8_1_0 is actual
release PLESK_8_1_1 is actual
release SB_3_0_0 is actual
release SB_3_0_1 is actual
release SB_3_0_2 is actual
Select best build of PLESK_8_1_1 for current OS
First fit build is current best: PSA_8.1.1/plesk-8.1.1-cos4.2-i386.inf3
Select best build: finally choised PSA_8.1.1/plesk- 8.1.1-cos4.2-i386.inf3
Download file PSA_8.1.1/plesk-8.1.1-cos4.2-i386.inf3: 100% done.
repository: Get brief packages info for all sources
Check for components installation status
Component base: mode upgrade, installed=1164821102, available=1174564265
Component psa-autoinstaller: mode upgrade, installed=1164919374, available=1174478410
Component asp: mode upgrade, installed=1150209673, available=1174564351
Component mailman: mode upgrade, installed=1150209674, available=1174564353
Component postgresql: mode install, installed=0, available=1170932179
Component java: mode install, installed=0, available=1174564181
Component spamassassin: mode upgrade, installed=1164821026, available=1174564187
Component rblsmtpd: mode upgrade, installed=1164821023, available=1174564183
Component mod_python: mode up2date, installed=1109047150, available=1109047150
Component ruby: mode install, installed=0, available=1174564361
Component fcgi: mode install, installed=0, available=1160387824
Component vault: mode upgrade, installed=1149825195, available=1174877970
Component horde-comps: mode upgrade, installed=1164821180, available=1174564320
Component docs: mode upgrade, installed=1164821170, available=1174564308
Component backup-ded: mode upgrade, installed=1167123091, available=1175673588
Component drweb: mode install, installed=0, available=1174564148
Component ppwse: mode upgrade, installed=1150209660, available=1174564335
Component api: mode upgrade, installed=1167123078, available=1175673595
Component sshterm: mode upgrade, installed=1150209339, available=1174564114
Component pmm: mode upgrade, installed=1167123081, available=1175673580
Component psa-firewall: mode upgrade, installed=1164821017, available=1174564176
Component cs-gs: mode install, installed=0, available=1174564173
Component psa-vpn: mode upgrade, installed=1164821166, available=1174564303
Component battlefield: mode install, installed=0, available=1174564323
Component bf2: mode install, installed=0, available=1174564356
Component psa-fileserver: mode upgrade, installed=1171572856, available=1174564166
Component watchdog: mode upgrade, installed=1164821200, available=1174564342
Component sitebuilder: mode install, installed=0, available=1164691550
Component sb-publish: mode install, installed=0, available=1160552838
Component cf-support: mode install, installed=0, available=1174564357
Component atis: mode upgrade, installed=1148555782, available=1167889488
Component miva: mode install, installed=0, available=1174564364
Component de-DE-locale: mode install, installed=0, available=1174825695
Component ja-JP-locale: mode install, installed=0, available=1174825720
Component es-ES-locale: mode install, installed=0, available=1174825705
Component ru-RU-locale: mode install, installed=0, available=1174825741
Component fr-FR-locale: mode install, installed=0, available=1174825711
Component it-IT-locale: mode install, installed=0, available=1174825717
Component zh-CN-locale: mode install, installed=0, available=1174825750
Component zh-TW-locale: mode install, installed=0, available=1174825752
Check for components requires keyupdate
No keyupdate need for component base
KeyUpdateChecker::doCheck: no components for check key update
repository: Get full packages info for all sources
Reading system installed packages...execute command for generate rpm cache in /tmp:
rpm -qa --queryformat 'F:system_installed_%{NAME}-%{VERSION}-%{RELEASE}.%{ARCH}.rpm\nN:%{NAME}\nE:%{EPOCH}\nV:%{VERSION}\nL:%{RELEASE}\nA:%{ARCH}\nf:%{INSTALLTIME}\nB:%{BUILDTIME}\n[R:%{REQUIRENAME} %{REQUIREFLAGS:depflags} %{REQUIREVERSION}\n][P:%{PROVIDENAME} %{PROVIDEFLAGS:depflags} %{PROVIDEVERSION}\n][P:%{FILENAMES}\nm:%{FILEMODES}\n5:%{FILEMD5S}%{FILELINKTOS}\n][C:%{CONFLICTNAME} %{CONFLICTFLAGS:depflags} %{CONFLICTVERSION}\n][O:%{OBSOLETENAME} %{OBSOLETEFLAGS:depflags} %{OBSOLETEVERSION}\n]X:\n' > /tmp/autoinstaller_system_packages.cache
read cache file
done.
Download file update-8.1.1-cos4.2-i386.hdr.gz: 100% done.
Download file build-8.1.1-cos4.2-i386.hdr.gz: 31%..74%..100% done.

Getting packages to installation list:
Get packages to installation from selected component psa-autoinstaller
Resolve components
Warning: unresolved requires 'dummy-centos-4' from dummy-selinux-openvz-1.0-2.noarch
Warning: unresolved requires 'vzdummyce4' from dummy-selinux-vz-1.0-2.noarch
Warning: packages conflict by files detected: package Sitebuilder-2.1.3-rhel4.build060607.14.i386
conflict with package sitebuilder-3.0.2-all.build06112310.noarch
both have file /usr/local/sitebuilder/.build with different md5 sum.
Warning: packages conflict by files detected: package mysql-4.1.20-1.RHEL4.1.i386
conflict with package mysqlclient14-4.1.22-1.el4s1.1.i386
both have file /usr/lib/mysql/libmysqlclient.so.14.0.0 with different md5 sum.
Warning: packages conflict by files detected: package mysql-4.1.20-2.RHEL4.1.i386
conflict with package mysqlclient14-4.1.22-1.el4s1.1.i386
both have file /usr/lib/mysql/libmysqlclient.so.14.0.0 with different md5 sum.
Warning: packages conflict by files detected: package mysqlclient14-4.1.22-1.el4s1.1.i386
conflict with package mysql-4.1.20-2.RHEL4.1.i386
both have file /usr/lib/mysql/libmysqlclient.so.14.0.0 with different md5 sum.
Warning: packages conflict by files detected: package mysqlclient14-4.1.22-1.el4s1.1.i386
conflict with package mysql-4.1.20-1.RHEL4.1.i386
both have file /usr/lib/mysql/libmysqlclient.so.14.0.0 with different md5 sum.
Warning: packages conflict by files detected: package postgresql-libs-7.4.16-1.RHEL4.1.i386
conflict with package compat-postgresql-libs-3-4.c4.centos.i386
both have file /usr/lib/libecpg.so.4 with different md5 sum.
Warning: packages conflict by files detected: package sitebuilder-3.0.2-all.build06112310.noarch
conflict with package Sitebuilder-2.1.3-rhel4.build060607.14.i386
both have file /usr/local/sitebuilder/.build with different md5 sum.
Check package set before installation
repository: download selected packages
Download file opt/updater/psa-autoinstaller-3.1.2-build31070321.18.i586.rpm: 76%..100% done.
Start packages installation
prepareInstallStep: resolve results for package(s):
(s) system_installed_bash-3.0-19.3.i386.rpm
(s) system_installed_glibc-2.3.4-2.19.i686.rpm
(s) system_installed_openssl-0.9.7a-43.8.i686.rpm
(s) system_installed_rpm-libs-4.3.3-13_nonptl.i386.rpm
(s) system_installed_zlib- 1.2.1.2-1.2.i386.rpm
Install package psa-autoinstaller-3.1.2-build31070321.18.i586
warning: user builder does not exist - using root
warning: group br does not exist - using root
Installation done.
Exit with OK status


---
Plesk autoinstaller.
 
I checked /var/log/messages and didn't see much.

Then I also checked /usr/local/psa/admin/logs and didn't see much of anything except some SSL stuff when you try to request plesk without https.

Apart than that, not much looks wrong. When i stop/start psa, everything outputs okay.

I tried using the cli autoinstaller thing to... it reports that i have Plesk 8.1.0 and if I try to upgrade, all the packages are up to date so it doesn't want to do anything.
 
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