Resolved trouble setting up scheduled task with: /opt/plesk/php/7.0/bin/php

[Joachim_Weisse]

Hello,

I try to set this scheduled task, but Plesk (and console also) gives me a error back. This is the Command, the Cron should run:

/opt/plesk/php/7.0/bin/php /var/www/vhosts/xxxxx.de/httpdocs/bin/console sw:cron:run

But one of the crons inside Shopware (DHL Adapter) brings up an error:

PHP Fatal error:
The file /var/www/vhosts/xxxxx.de/httpdocs/engine/Shopware/Plugins/Community/Backend/ViisonDHL/Bootstrap.php was encoded
with the PHP 5.6 ionCube Encoder and requires PHP 5.6 to be installed.
in Unknown on line 0

The Server runs with Ubuntu 14.04 LTS (OS php version is 5.5.9) and Shopware runs under aktual php version 7.0.21 from Plesk 12.5.30 #68.
The Shopware guys says, its a server problem, not a Shopware problem and so I try to ask here in hope for a solution.

Can any body tell me, what the problem is and give a hint how I can resolve the error? Thanks.

Best Regards

 

[UFHH01]

Hi Joachim_Weisse,

the command ( logged in as user "root" over SSH ):

/opt/plesk/php/7.0/bin/php -v

... will show you, if the ionCube Loader is compiled and active for your depending PHP - version.

If your software is not compatible with PHP 7.0 ( pls. ask THEIR support, pls., or read THEIR documentations ), you have to use PHP 5.6 ( with the depending ionCube Loader compiled! ), as stated within your error message.

 

[Joachim_Weisse]

Good day,

I have do so and the output with php 7.0 is:

PHP 7.0.21 (cli) (built: Jul 6 2017 17:50:07) ( NTS )
Copyright (c) 1997-2017 The PHP Group
Zend Engine v3.0.0, Copyright (c) 1998-2017 Zend Technologies
with the ionCube PHP Loader (enabled) + Intrusion Protection from ioncube24.com (unconfigured) v6.0.7, Copyright (c) 2002-2016, by ionCube Ltd.
with Zend OPcache v7.0.21, Copyright (c) 1999-2017, by Zend Technologies

The similar test for php 5.6 brings up a similar message for 5.6 - so I think, Ioncube Loader is active and ok, or not? That is the same, as I see bevor over php info output.

The used software is Shopware and it works official with php 7.0.x - the only point is the one (DHL Adapter) that official also works with php 7.0.x but brings up the error if I would run the crons. All other crons from Shopware and other add-ons/plugins will work. Only the one breaks.

The support from the software says "Its a server or server software problem." And I sit now betwen the chairs...

 

[Joachim_Weisse]

It works now, but with this cron under Plesk:

cd /var/www/vhosts/mydomain.de/httpdocs/ && /opt/plesk/php/7.0/bin/php bin/console sw:cron:run

This hint is from a nice private member from Shopware support forum.

When I now know why this one will work without error and the first one not ... ?