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Truedesk Mail and Collaboration under Plesk

Discussion in 'Plesk for Linux - 8.x and Older' started by Jerome5, May 28, 2006.

  1. Jerome5

    Jerome5 Guest

    0
     
    Hope you guys can help me out on this issue. We are using Truedesk (www.truedesk.com) under a Plesk server installation with Qmail and Courier as default mail servers.
    I've setup Truedesk to use the existing IMAP server under ip 87.x.x.117 on port 143 and added the domains which are going to be used by truedesk, domain1.com and domain2.eu

    I can login with my info@xxxxx.eu credentials. I even can receive mail from sent by my gmail account.
    Sending mail fails "(Unresolved Address): Pending Delivery" is mentioned in the mail qeue.

    The DNS name resolution is working fine, with the Plesk Horde mailer everything goes smootly.

    We did test it with both the SMTP Server enabled and disabled. When disabled I got the message Unresolved Address): Pending Delivery, as described below.

    When enabled the SMTP Server in the manager the mail seems to go out fine as shown in the log below (but all I get is the popup messagebox which I can't find back in my mailbox?? for more information see the screenshot attachment.

    Code:
         Starting local delivery for queued item id(150018).
        5/19/06 5:58:38 PM     Info     Starting local delivery for queued item id(160018).
        5/19/06 5:58:38 PM     Info     Starting local delivery for queued item id(170018).
        5/19/06 5:58:38 PM     Info     Starting local delivery for queued item id(200018).
        5/19/06 5:58:38 PM     Info     Starting local delivery for queued item id(180018).
        5/19/06 5:58:38 PM     Info     Starting local delivery for queued item id(190018).
        5/19/06 5:58:38 PM     Info     Starting local delivery for queued item id(210018).
        5/19/06 5:58:38 PM     Info     Starting local delivery for queued item id(220018).
        5/19/06 5:58:39 PM     Info     Delivered 2510 bytes to user [email]info@xxx.eu[/email].
        5/19/06 5:58:39 PM     Info     [email]info@xxx.eu[/email] received e-mail of 2510 bytes.
        5/19/06 5:58:39 PM     Info     Delivery completed for mail id <170018>.
        5/19/06 5:58:39 PM     Info     Delivered 2508 bytes to user [email]info@xxx.eu[/email].
        5/19/06 5:58:39 PM     Info     [email]info@xxx.eu[/email] received e-mail of 2508 bytes.
        5/19/06 5:58:39 PM     Info     Delivery completed for mail id <190018>.
        5/19/06 5:58:39 PM     Info     Delivered 2476 bytes to user [email]info@xxx.eu[/email].
        5/19/06 5:58:39 PM     Info     [email]info@xxx.eu[/email] received e-mail of 2476 bytes.
        5/19/06 5:58:39 PM     Info     Delivery completed for mail id <210018>.
        5/19/06 5:58:39 PM     Info     Delivered 2511 bytes to user [email]info@xxx.eu[/email].
        5/19/06 5:58:39 PM     Info     [email]info@xxx.eu[/email] received e-mail of 2511 bytes.
        5/19/06 5:58:39 PM     Info     Delivery completed for mail id <200018>.
        5/19/06 5:58:39 PM     Info     Delivered 2598 bytes to user [email]inof@xxx.com[/email].
        5/19/06 5:58:39 PM     Info     [email]info@xxx.com[/email] received e-mail of 2598 bytes.
        5/19/06 5:58:39 PM     Debug     SQL Connection 0 is LOCKED, trying next slot...
        5/19/06 5:58:39 PM     Debug     SQL Connection 0 is LOCKED, trying next slot...
        5/19/06 5:58:39 PM     Debug     SQL Connection 0 is LOCKED, trying next slot...
        5/19/06 5:58:39 PM     Debug     SQL Connection 0 is LOCKED, trying next slot...
        5/19/06 5:58:39 PM     Info     Delivered 2498 bytes to user [email]info@xxx.eu[/email].
        5/19/06 5:58:39 PM     Info     [email]info@xxx.eu[/email] received e-mail of 2498 bytes.
        5/19/06 5:58:39 PM     Debug     SQL Connection 0 is LOCKED, trying next slot...
        5/19/06 5:58:39 PM     Debug     SQL Connection 0 is LOCKED, trying next slot...
        5/19/06 5:58:39 PM     Debug     SQL Connection 0 is LOCKED, trying next slot...
        5/19/06 5:58:39 PM     Info     Delivery completed for mail id <220018>.
        5/19/06 5:58:39 PM     Info     Delivery completed for mail id <160018>.
        5/19/06 5:58:39 PM     Debug     SQL Connection 0 is LOCKED, trying next slot...
        5/19/06 5:58:39 PM     Debug     SQL Connection 0 is LOCKED, trying next slot...
        5/19/06 5:58:39 PM     Debug     SQL Connection 1 is LOCKED, trying next slot...
        5/19/06 5:58:39 PM     Info     Delivered 2511 bytes to user [email]info@xxx.eu[/email].
        5/19/06 5:58:39 PM     Info     [email]info@xxx.eu[/email] received e-mail of 2511 bytes.
        5/19/06 5:58:39 PM     Info     Delivery completed for mail id <180018>.
        5/19/06 5:58:39 PM     Info     Delivered 2511 bytes to user [email]info@xxx.eu[/email].
        5/19/06 5:58:39 PM     Info     [email]info@xxx.eu[/email] received e-mail of 2511 bytes.
    [​IMG]

    Deleting the mail qeue didn't help neither. Set the server listening as described here
    http://forum.swsoft.com/showthread.php?threadid=33483&highlight=mail+listen gives us no results. Are there others who have experienced the same problem in combination with plesk servers?

    Please let me know !
     
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