• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Trying to remove account

S

Sander-Rob

Guest
We have a domain account that we're trying to remove from our control panel. When doing so, we get the following error message.

**********
Unable to delete DSMail service for domain: Unable to remove domain mail: mailmng failed: Can't open domain.
Domain: 5529tappinst.com [5529tappinst.com].
Reason:
Failed to log in.
---------------------- Debug Info -------------------------------
0: G:\SWsoft\Plesk\admin\plib\class.PhDomain.php:327 psaerror(string "Unable to delete DSMail service for domain: Unable to remove domain mail: mailmng failed: Can't open domain.
Domain: 5529tappinst.com [5529tappinst.com].
Reason:
Failed to log in.")
1: G:\SWsoft\Plesk\admin\plib\class.BsDomain.php:277 phdomain::delete()
2: G:\SWsoft\Plesk\admin\plib\class.BsDomain.php:470 bsdomain->delete(integer "0")
3: G:\SWsoft\Plesk\admin\plib\class.Manager.php:334 mdeletedomains(array)
4: G:\SWsoft\Plesk\admin\htdocs\domains\domains.php3:166 manager->removedomains(array)
**********

I tried to report the error, but it didn't work.

We're currently running 7.5, but I plan to update the software very soon.
 
I'm Facing same problem
if any one find solution please send it
 
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