• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Resolved Unable to access Updates page

KendalSmithy

New Pleskian
Server operating system version
Ubuntu 22.04.2 LTS
Plesk version and microupdate number
Plesk Obsidian 18.0.53 Update #2, last updated on June 20, 2023 01:26 PM
The only page which I cannot access in Plesk is the Updates page. I have opened firewall port 8447 but to no avail and after a few seconds I receive this error:
(URL followed by...) PR_END_OF_FILE_ERROR
Can anyone advise me?
 
PR_END_OF_FILE_ERROR is a message that indicates a network connectivity issue between your browser and the SSL/TLS secured website. There are a few suggestions what you could try:
1) If you use a security software such as a firewall or antivirus solution on your computer, try to disable it.
2) If your router is blocking port 8447, let it access port 8447.
3) If your datacenter firewall is blocking that port, let it access port 8447.
4) If you are using a VPN or Proxy, these might not connect 8447 to your server. Disable VPN or proxy so that your browser can connect directly.
5) Reset your browser's SSL settings.
 
Thanks Peter.
The problem is in my router and a quick workaround was to use WiFi Hotspot Tethering on my mobile phone.
 
Back
Top