Issue Unable to backup plesk config

[UnS3eN]

Server operating system version

Almalinux 9.7

Plesk version and microupdate number

Plesk Obsidian 18.0.74 Update #2

Hitting "Bcrypt password must not contain null character" whenever daily config backup is trying to run.

That's all I get. Nothing else, no mention of which password entry it is, so I have no way of knowing which password to reset.

How do I go about diagnosing this?

 

[scsa20]

Are you using a custom password for the encryption or the default plesk's encryption key? If using a custom password, did you tried changing it? or tried switching to the plesk's encryption key?

 

[UnS3eN]

A custom password.

I have tried both updating it and using plesk's encryption key though. Still getting the same error.

 

[Sebahat.hadzhi]

@UnS3eN , could you please temporarily enable debug mode as per this article and double-check if any more details are logged at /var/log/plesk/PMM/ when the task attempts to runs next time?