• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Unable to change administrator's password

C

clavoie

Guest
Hi,

I have just installed Plesk 8.1 on Debian 3.1. Although I was able to complete the installation and log into the system, I could not change the administrator password at the initial configuratios screen.

Code:
Unable to change administrator's password: copy_file failed: copy_file: System Error: invalid file paths in /opt/psa/admin/bin/copy_file /opt/psa/tmp/nsfULYAs6 /etc/psa/.psa.shadow:

0: /usr/opt/psa/admin/htdocs/server/configure.php3:172

The "/opt/psa/tmp/nsfULYAs6" file was missing, so I checked the file permissions on both the "/opt/psa/tmp/" directory and "/etc/psa/.psa.shadow" file:

Code:
www:/home/collin# ls -la /opt/psa/tmp/
drwxrwxrwt   5 root root   4096 2007-01-08 23:12 .

www:/home/collin# ls -la /etc/psa/.psa.shadow
-rw-------  1 psaadm psaadm 6 2007-01-08 02:00 /etc/psa/.psa.shadow

Furthermore, I could read the default password in the shadow file.

If we consider the error message, "invalid file paths" could be refferring to ""/opt/psa/tmp/nsfULYAs6", which I did not find. Could a component be missing? Could it be a cryptographical mechanism required to generate the encrypted password?

I appreciate any help that can be provided.

Collin Lavoie
System Administrator
 
Back
Top