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Unable to completely remove app

Discussion in 'Plesk 11.x for Linux' started by AntoniM, Jan 26, 2013.

  1. AntoniM

    AntoniM New Pleskian

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    Hi all,

    Last week I installed CodeGuard using the applications vault. Later I tried to delete it but, althoug I got no error message, the app remains listed under "installed apps" after clicking the remove link.

    Since then, I get an error in the backup daily log: "Unable to get APS instances on webspace id 1 (ErrorCode: 255, STDOUT:)" . It seems to be related with the uninstall issue.

    Anyone? Thanks in advance,
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Location:
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    It is Database Inconsistency.
    Find the domains for which webspace_id is 0 or incorrectly set

    select id,webspace_id from domains;

    Set with the exact webspace_id that is required. Check it with

    select id,cacheId,registryUid from smb_apsPackages;

    registryUid shouldn't be NULL. You can try to remove such records.
    Contact Support Team if you can't fix this database inconsistency by yourself.
     
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