Unable to completely remove app

[AntoniM]

Hi all,

Last week I installed CodeGuard using the applications vault. Later I tried to delete it but, althoug I got no error message, the app remains listed under "installed apps" after clicking the remove link.

Since then, I get an error in the backup daily log: "Unable to get APS instances on webspace id 1 (ErrorCode: 255, STDOUT" . It seems to be related with the uninstall issue.

Anyone? Thanks in advance,

 

[IgorG]

It is Database Inconsistency.
Find the domains for which webspace_id is 0 or incorrectly set

select id,webspace_id from domains;

Set with the exact webspace_id that is required. Check it with

select id,cacheId,registryUid from smb_apsPackages;

registryUid shouldn't be NULL. You can try to remove such records.
Contact Support Team if you can't fix this database inconsistency by yourself.