Unable to create an Office365 DKIM alias in Plesk

[mr-wolf]

TITLE:

Unable to create an Office365 DKIM alias in Plesk​

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:

Plesk 17.5.3 / Ubuntu 16.0.4 LTS​

PROBLEM DESCRIPTION:

For a client with Office365 mail I want to enable DKIM.
For this I follow the procedure described here;

Use DKIM to validate outbound email sent from your custom domain in Office 365: Exchange Online Help

I need to create 2 CNAME pointing to a Microsoft record
This is not possible using the GUI it is possible to do it with CLI


​

STEPS TO REPRODUCE:

Add this record using the GUI:

ACTION=add
DOMAIN=recyclevalley.nl
SUBDOMAIN=selector1._domainkey
TARGET=selector1-recyclevalley-nl._domainkey.recyclevalley.onmicrosoft.com

/usr/local/psa/bin/dns --${ACTION} ${DOMAIN} -cname ${SUBDOMAIN} -canonical ${TARGET}

ACTUAL RESULT:

​

EXPECTED RESULT:

Accept the entry​

ANY ADDITIONAL INFORMATION:

I think it is testing for valid characters. I suspect it doesn't like the underscores. These should be valid as they are quite commonplace for these kind of records.​

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:

Confirm bug​

 

[IgorG]

Thank you. We have already submitted this issue as PPPM-4301 and developers are working on it.

 

[AYamshanov]

The issue was fixed in Plesk 17.8.11 (Change Log for Plesk, PPP-34267).

 

[AYamshanov]

The issue was fixed in Plesk Onyx 17.5 (Change Log for Plesk, PPPM-4301).