Issue Unable to create temporary domain and/or assign a SSL Certificate to domains *.plesk.page

[gruppoe-agle]

Server operating system version

Ubuntu 24.04.2 LTS

Plesk version and microupdate number

Plesk Obsidian v18.0.68_build1800250228.09 os_Ubuntu 24.04

Hello!

I've this problem:
I need to create a temporary domain in Plesk but the system returns a lot of times a "temporary error".
When I successfully create the temporary domain I receive this message:

Domain gracious-merkle.IP ADDRESS.plesk.page resolve problems detected:
The domain is not resolvable. To put your website online, correct DNS Settings

Also when i try to generate an SSL Certificate I receive this message:

Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz/2214856185/488570140766.
Details:
Type: urn:ietfarams:acme:error:dns
Status: 400
Detail: DNS problem: SERVFAIL looking up A for gracious-merkle.IP ADDRESS.plesk.page - the domain's nameservers may be malfunctioning; DNS problem: SERVFAIL looking up AAAA for gracious-merkle.95-211-246-224.plesk.page - the domain's nameservers may be malfunctioning

This problem rised yesterday and is present in the two Plesk server I use
* Plesk Obsidian Web Host Edition 18.0.68 <- UBUNTU ( as in tag)
* Plesk Obsidian Web Admin Edition 18.0.67 Aggiorna #3

 

[ddb_banio]

Hi - another one facing the same issue. It looks like none of the temporary domains previously created from the panel are working. We were offering this feature to our customers as it is in the panel, but now these sites are all down.

 

[Sebahat.hadzhi]

We are already aware of the issue and our team is actively working on fixing it. At this point, I cannot provide any ETA or a workaround apart from waiting. I would like to apologize for any possible inconvenience caused.

 

[Sebahat.hadzhi]

Just wanted to follow up and confirm that everything should be back to normal now. If you are still encountering any issues, please let us know.