Unable to delete domains

[AliUnidees]

hi all,
The company that i work with use plesk v 9.3.0 under Linux, they have a problem to delete domains from plesk admin panel
an error message appear :

0: class.MailManager.php:242
MailManager::execWithException(string 'smart_exec', string 'mailmng', array, array, string 'lst')
1: class.MailManager.php:274
MailManager->callMailManager(string 'remove-mailname', array)
2: class.MailManager.php:354
MailManager->removeMailname(string 'freeroad-uae.com', string 'contactus')
3: cmd_mail.php3:1357
mn_del(string '92')
4: class.DSMail.php:211
DSMail->delete(boolean false)
5: class.PhDomain.php:358
PhDomain->reset(integer '0', boolean true, boolean false)
6: class.BsDomain.php:330
BsDomain->reset(integer '0')
7: class.BsDomain.php:302
BsDomain->delete(integer '0')
8: class.BsDomain.php:536
mdeleteDomains(array)
9: removeDomains.php3:42
require(string '/usr/local/psa/admin/htdocs/domains/removeDomains.php3')
10: plesk.php:51

need help pliz!!

 

[IgorG]

Did you tried to remove it with command line utility like:

# /usr/local/psa/bin/domain -r domain.com

?

 

[AliUnidees]

thanx for your answer IgorG,
this is what gives

Could not open Repository at "/etc/sw/keys": Cannot open file
PHP Warning: file(/etc/psa/psa.conf): failed to open stream: Permission denied in /usr/local/psa/admin/plib/class.Conf.php3 on line 28
Unable to read Control Panel configuration file

 

[IgorG]

Are sure that you have tried it with root privileges?

 

[AliUnidees]

hi and thanx again,

in fact, the last time it wasn't the right user,

i have trayed with the root privileges but it still does'nt work

ERROR: PleskUtilException
mailmng failed: Some errors occured. See log for details

0: class.MailManager.php:242
MailManager::execWithException(string 'smart_exec', string 'mailmng', array, array, string 'lst')
1: class.MailManager.php:274
MailManager->callMailManager(string 'remove-mailname', array)
2: class.MailManager.php:354
MailManager->removeMailname(string 'domain.com', string 'commercial')
3: cmd_mail.php3:1357
mn_del(string '83')
4: class.DSMail.php:211
DSMail->delete(boolean false)
5: class.PhDomain.php:358
PhDomain->reset(integer '0', boolean true, boolean false)
6: class.BsDomain.php:330
BsDomain->reset(integer '0')
7: class.BsDomain.php:302
BsDomain->delete()
8: cuDomain.php:1751
cuDomain->cmdRemove(string 'domain.com')
9: cuDomain.php:718
cuDomain->cuDomain()
10: domain.php:17
PHP Warning: Releasing semaphore 20 in request cleanup in Unknown on line 0

 

[AliUnidees]

hi and thanx again,
in fact, the last time i user a wrong user,but i used the root privileges. but i got the the same error

ERROR: PleskUtilException
mailmng failed: Some errors occured. See log for details

0: class.MailManager.php:242
MailManager::execWithException(string 'smart_exec', string 'mailmng', array, array, string 'lst')
1: class.MailManager.php:274
MailManager->callMailManager(string 'remove-mailname', array)
2: class.MailManager.php:354
MailManager->removeMailname(string 'domain.com', string 'commercial')
3: cmd_mail.php3:1357
mn_del(string '83')
4: class.DSMail.php:211
DSMail->delete(boolean false)
5: class.PhDomain.php:358
PhDomain->reset(integer '0', boolean true, boolean false)
6: class.BsDomain.php:330
BsDomain->reset(integer '0')
7: class.BsDomain.php:302
BsDomain->delete()
8: cuDomain.php:1751
cuDomain->cmdRemove(string 'domain.com')
9: cuDomain.php:718
cuDomain->cuDomain()
10: domain.php:17
PHP Warning: Releasing semaphore 20 in request cleanup in Unknown on line 0

 

[IgorG]

It looks like psa database inconsistency and mailname cannot be removed correctly. It should be investigated and fixed directly on your server. Therefore I suggest you contact Support Team.