Issue Unable to import the dump. Task is not responding.

[TinaBura]

Server operating system version

AlmaLinux 8.9 (Midnight Oncilla)

Plesk version and microupdate number

Plesk Obsidian v18.0.59_build1800240229.10 os_RedHat el8

Hi,

I am trying to import a large database dump. It fails after about 40%. The error message is:

Task is not responding: id=24, pid=113668, type=database-upload, canCancel=, clientRemoteAddr=194.135.202.199, database=xxx, databaseId=1, dumpFile=/my_path/xxx-backup-date10-03-24-test.sql.gz, dumpFileSize=30004977819, isWebspaceFile=1, recreateDatabase=1, referrer=/smb/database/list/domainId/1, runTaskUnderLogin=admin

There is enough disk storage (1TB). Nothing else is running on the server. Database version: 10.3.39-MariaDB.

Does anybody have an idea, what can cause the failure?
Thank you!

 

[Martin Dias]

check

https://support.plesk.com/hc/en-us/articles/12377967325463

if it does not help, you can FTP upload it to the webspace and then select to restore from there

 

[TinaBura]

Thank you! But I do not upload a file. It is already on the server. I choose a folder, where the dump is stored. I start the import, it runs for an hour or so as task and finally fails due to the error above.

 

[TinaBura]

I have started the import another time, and it has been finished without issue.