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Unable to install SugarCRM Community Version via Application Vault

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by fast_eddie, Feb 16, 2011.

  1. fast_eddie

    fast_eddie Guest


    Recently upgraded to Plesk Panel 10.1.1 from 10.0.1. Have Plesk Power Pack to give App Vault support.
    Just uploaded SugarCRM v5.5.4 (from apsstandard.org) to the app vault and made it available to all subscriptions.

    However, it is reporting that it can't be installed under a subscription due to the following:
    I've checked and the latest php version is installed: 5.3.2-1ubuntu4.7
    So why would it report that the version is 'none'?

    Any ideas greatly received.

    Many thanks
  2. coolemail

    coolemail Basic Pleskian

    Feb 25, 2010
    Likes Received:
    We had a similar issue on our server when trying to install wordpress.
    After enabling phpinfo in php.ini (it was under disable_functions) and restarting httpd the error disappeared.
    As restarting httpd previously had not fixed it, it would seem that was the solution but I cannot say for sure.