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Unable to open key after upgrade 7.5.5

Discussion in 'Plesk for Windows - 8.x and Older' started by saldar, Nov 18, 2005.

  1. saldar

    saldar Guest

    Please Help me!!!!!

    I have a problem that is a consequence of the upgrade that I did from plesk 7.5.4 to 7.5.5. It does not allow me to access the control panel. The error that it shows is as follow:

    "Fatal error: Unable to open key (SOFTWARE\Plesk\PSA Config\PSA Key): (5) Access is denied. in C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3 on line 2346"

    Does somebody know what is happening?:confused:

    :(:( :(
  2. jbuts

    jbuts Guest

    Maybe, psaadm user doesn't have read permission on this branch. You should check it via RegEdit.
  3. Ryan11433

    Ryan11433 Regular Pleskian

    Jun 27, 2005
    Likes Received:
    i have the same problem.. how do i fix it?
  4. vekna

    vekna Guest

    Can you try to reupload key? Probabli it can help you.