Unable to open key after upgrade 7.5.5

[saldar]

Please Help me!!!!!

I have a problem that is a consequence of the upgrade that I did from plesk 7.5.4 to 7.5.5. It does not allow me to access the control panel. The error that it shows is as follow:

"Fatal error: Unable to open key (SOFTWARE\Plesk\PSA Config\PSA Key): (5) Access is denied. in C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3 on line 2346"

Does somebody know what is happening?

 

[jbuts]

Maybe, psaadm user doesn't have read permission on this branch. You should check it via RegEdit.

 

[Ryan11433]

i have the same problem.. how do i fix it?

 

[vekna]

Can you try to reupload key? Probabli it can help you.