Resolved Unable to read or execute files from the WordPress root directory

[ToddE]

After migrating a site to a new server and scanning for WordPress installations: I receive the following:

{"err_code":40001,"err_message":"Unable to read or execute files from WordPress root directory: D:\\PLESK\\VHOSTS\\pointmonitor.com\\httpdocs\/"} {"err_code":40003,"err_message":"Unable to read or execute files from wp-admin\/includes directory': D:\\PLESK\\VHOSTS\\pointmonitor.com\\httpdocs\/wp-admin\/includes"} {"err_code":40004,"err_message":"Unable to read or execute files from wp-includes directory: D:\\PLESK\\VHOSTS\\pointmonitor.com\\httpdocs\/wp-includes"} {"err_code":40005,"err_message":"Unable to read or execute files from wp-content directory: D:\\PLESK\\VHOSTS\\pointmonitor.com\\httpdocs\/wp-content"}

I cannot figure out what permissions it wants. Private server, so I do have access to IIS 7. I have run the Plesk Reconfigurator > Correct disk permissions: no joy.

 

[IgorG]

Check this KB article https://kb.odin.com/en/125941
Maybe it will help.

 

[ToddE]

Thanks I saw that, but this is on plesk 12 for Windows

 

[IgorG]

Database structure is the same for Windows and Linux Plesk versions.

 

[mike_tcis]

The KB article has been updated with a link to a patch for this issue:

https://kb.odin.com/en/127725

I can confirm it fixes the problem on Plesk 12.5 for Windows and Wordpress 4.4. I applied the patch and then had to run a "Resynchronize" operation on each of the affected WP sites.

 

[AlexShepard]

• KB Odin: Wordpress Toolkit problem after check for updates: cannot update to Wordpress 4.4
  
• You can't see internal articles

Very helpful as far as I can see ...

 

[AlexShepard]

Well found solution Unable to read or execute files from the WordPress root directory