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Unable to remove domain

Discussion in 'Plesk 10.x for Windows Issues, Fixes, How-To' started by RobertG, Dec 14, 2010.

  1. RobertG

    RobertG Guest

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    Hi all... Hopefu;lly someone can give me a point in the right direction with this one:

    I've had a call this morning saying a customer's site is pointing to the suspended page. It looks like the domain was locked during backup/restore because when I try to remove the domain, I get the following:

    "Error: Unable to remove domain: Domain domain.com is temporarily turned off for backup/restoring and is not currently available."

    I've tried restarting services, restarting the server - no joy.

    Is there something in the database that needs to be pushed?

    Thanks in advance.

    Regards,
    Rob
     
    Last edited by a moderator: Dec 14, 2010
  2. RobertG

    RobertG Guest

    0
     
    Figured it out...

    Just ran a forced backup, and forced suspend of sites while backing up:
    Home > Server Tools > Backup Manager > Scheduled Backup Settings

    then unchecked "Suspend domains until backup task is completed", so next time domains stay unsuspended.

    I guess running it again forced it through a cycle that it had previously not completed properly?

    Hopefully that's helpful to anyone esle who is having the same issue.

    Regards,
    Rob
     
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