• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Unable to upgrade from Plesk 10.3.1 => 10.4.4

K

KristianW

Guest
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PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Parallels Plesk 10.3.1 / 10.4.4
Debian Linux
64bit

PROBLEM DESCRIPTION AND STEPS TO REPRODUCE
Attempting to upgrade to Plesk 10.4.4 using Plesk Control Panel => Tools & Utilities => Updates.

ACTUAL RESULT
Update fails with following log:

Installation started in background
Checking whether the package dependencies are resolved.
E: Unable to locate package pp10.13.4-bootstrapper
E: Couldn't find any package by regex 'pp10.13.4-bootstrapper'
E: Version '2.3.6-11081018' for 'libapache2-mod-fcgid-psa' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'libpam-plesk' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'plesk-base' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'plesk-core' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'plesk-l10n' was not found
E: Version '10.13.4-11110218' for 'plesk-skins' was not found
E: Version '10.4.4-debian6.0.build1013111102.18' for 'psa' was not found
E: Version '10.13.4-debian6.0.build1013111101.14' for 'psa-awstats-configurator' was not found
E: Version '10.13.4-debian6.0.build1013111102.14' for 'psa-locale-base-en-us' was not found
E: Version '3.7-debian6.0.build1013111101.14' for 'psa-logrotate' was not found
E: Version '2.0.0-debian6.0.build1013111101.14' for 'psa-mod-fcgid-configurator' was not found
E: Version '1.3.3e-debian6.0.build1013111101.14' for 'psa-proftpd' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'psa-pylibplesk' was not found
E: Version '10.4.4-debian6.0.build1013111101.14' for 'psa-updates' was not found
E: Version '10.13.4-debian6.0.build1013111101.14' for 'psa-vhost' was not found
E: Version '3.11.0-111102.17' for 'psa-autoinstaller' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'psa-migration-agents' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'psa-migration-manager' was not found
E: Version '10.13.4-debian6.0.build1013111101.14' for 'psa-health-monitor' was not found
E: Version '4.9.1-11080119' for 'sw-collectd' was not found
E: Version '1.4.2-11080119' for 'sw-librrd' was not found
E: Version '1.4.2-11080119' for 'sw-rrdtool' was not found
E: Version '10.4.4-36793.11110312' for 'pp-sitebuilder' was not found
E: Version '10.4.4-36793.11110312' for 'pp-sitebuilder-default-templates' was not found
E: Version '10.4.4-36793.11110312' for 'pp-sitebuilder-skins' was not found
E: Version '1.6.1-debian6.0.build1013111101.14' for 'psa-php5-configurator' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'plesk-mail-qc-driver' was not found
E: Version '3.0.8-debian6.0.build1013111101.14' for 'psa-courier-imap' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'psa-mail-driver-common' was not found
E: Version '2:1.03-debian6.0.build1013111101.14' for 'psa-qmail' was not found
E: Version '0.88-debian6.0.build1013111101.14' for 'psa-qmail-rblsmtpd' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'psa-watchdog' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'psa-mailman-configurator' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'psa-drweb-configurator' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'psa-spamassassin' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'psa-backup-manager' was not found
E: Version '1:2.1.1-1.11080119' for 'psa-ftputil' was not found
E: Unable to locate package psa-libxml-proxy
E: Version '3.3.10-debian6.0.build1013111101.14' for 'psa-horde' was not found
E: Version '4.3.9-debian6.0.build1013111101.14' for 'psa-imp' was not found
E: Version '1.2.5-debian6.0.build1013111101.14' for 'psa-ingo' was not found
E: Version '2.3.5-debian6.0.build1013111101.14' for 'psa-kronolith' was not found
E: Version '1.1.3-debian6.0.build1013110801.18' for 'psa-mimp' was not found
E: Version '2.2.4-debian6.0.build1013111101.14' for 'psa-mnemo' was not found
E: Version '3.1.3-debian6.0.build1013111101.14' for 'psa-passwd' was not found
E: Version '2.3.5-debian6.0.build1013111101.14' for 'psa-turba' was not found
E: Version '1:1.04-debian6.0.build1013111101.14' for 'psa-atmail' was not found
---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...

---------------------- `apt-get` output ---X---
Collecting error details into log file...
Error: Installation will not continue
Not all packages were installed.
Please, contact product technical support.

EXPECTED RESULT
Plesk updates to 10.4.4 without any errors.

ANY ADDITIONAL INFORMATION
I have updated my similar Windows Server 2008 to Plesk 10.4.4 without issues.
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Full Error Log

The full error log was about 5x too long, so I've uploaded it here (expires in 30 days).
 
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