Unable to upload backup

[Hex]

User name: Hextrator

TITLE

Unable to upload backup

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Obsidian 18.20 & 18.23
CentOS7 + CL7

PROBLEM DESCRIPTION

When you download a backup from another Plesk server and uplad it again to another Plesk server. an error came up after uploading the file.

STEPS TO REPRODUCE

1- Download a backup file from Plesk server 1
2- Upload to another Plesk server 2

ACTUAL RESULT

Error: Unable to upload backup_info_2001280731_2002020231.xml.tar to the server storage: Unable to import file as dump: pmm-ras failed (Error code = 1): STDOUT: Transport error: 0 byes were read but 832037359 expected STDERR:

EXPECTED RESULT

Backup Uploaded Successfully.

ANY ADDITIONAL INFORMATION

* Both server level and domain level backup manager are affected.
* Backups are protected with a password
* Upload without a valid signature is marked.

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug

 

[DenisG]

I cannot reproduce the issue in our environment. Could you provide the archive backup_info_2001280731_2002020231.xml.tar?