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- Server operating system version
- Alma 8
- Plesk version and microupdate number
- Latest
What's the problem with updates.drweb.com? For weeks we've been getting frequent update errors. Yet the server itself is online, but it responds with a 503 error. Example:
Email message:
On the console:
Manual downloads of the virus definition file work fine, example:
Why don't the nightly downloads work reliably any longer? There have been times in the past when they had scheduled maintenance, but this has been going on for weeks now.
Email message:
Code:
/etc/cron.daily/drweb-update:
ERROR: Dr.Web Updater: failed to download files !On the console:
Code:
[root@...]# curl -I updates.drweb.com
HTTP/1.1 503 Service Temporarily Unavailable
Server: nginx
Date: Tue, 22 Apr 2025 07:46:16 GMT
Content-Type: text/html; charset=windows-1251
Connection: keep-alive
[root@...]# ping updates.drweb.com
PING updates.drweb.com (213.79.65.35) 56(84) bytes of data.
64 bytes from frnc-01-prd-all.drweb.com (213.79.65.35): icmp_seq=1 ttl=55 time=53.1 ms
64 bytes from frnc-01-prd-all.drweb.com (213.79.65.35): icmp_seq=2 ttl=55 time=53.1 ms
64 bytes from frnc-01-prd-all.drweb.com (213.79.65.35): icmp_seq=3 ttl=55 time=53.1 ms
^C
--- updates.drweb.com ping statistics ---
3 packets transmitted, 7 received, 0% packet loss, time 6993ms
rtt min/avg/max/mdev = 52.917/53.050/53.140/0.068 msManual downloads of the virus definition file work fine, example:
Code:
[root@...]# wget http://update.geo.drweb.com/plesk/1100/unix/drw11000.vdb
--2025-04-22 09:49:06-- http://update.geo.drweb.com/plesk/1100/unix/drw11000.vdb
Resolving update.geo.drweb.com (update.geo.drweb.com)... 195.133.219.93, 85.10.234.30, 213.59.3.178, ...
Connecting to update.geo.drweb.com (update.geo.drweb.com)|195.133.219.93|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 18796765 (18M) [application/octet-stream]
Saving to: âdrw11000.vdbâ
drw11000.vdb 100%[===============================================================================>] 17.93M 1.36MB/s in 13s
2025-04-22 09:49:19 (1.35 MB/s) - âdrw11000.vdbâ saved [18796765/18796765]Why don't the nightly downloads work reliably any longer? There have been times in the past when they had scheduled maintenance, but this has been going on for weeks now.
