Issue Update Fail

[onarili]

Server operating system version

Windows 2019

Plesk version and microupdate number

Plesk Obsidian 18.0.75 #1

Hello;
I am using Plesk Obsidian 18.0.75 Update #1 on a Windows Server. Plesk Obsidian 18.0.75 Update #2 has been released, but I still cannot update to Plesk Obsidian 18.0.76. Whenever I try, it takes a long time and gives an "HTTP ERROR 502" error, preventing the update from working. How can you help me?

Thanks
Adem

 

[scsa20]

What does the install log show? The install log can be found at C:\ProgramData\Plesk\Installer\autoinstaller3.log

 

[onarili]

Hello;
I have a very long log file, but I'm sending it in .zip format. Thank you in advance for your help.

 

[Sebahat.hadzhi]

Hi, Adem. What I would suggest is to try performing the update manually according to the following guide:

• https://support.plesk.com/hc/en-us/...esk-Installer-in-a-web-browser-HTTP-ERROR-502

 

[onarili]

Amazing!
It really worked. But first you need to activate port 8447 for the update, don't forget that. Thank you. I'm so glad you're here...
@scsa20 @Sebahat.hadzhi