Resolved Updates and Upgrades Page Keeps Timing Out

[Raghav Bhalla]

The Updates and Upgrades page is not accessible: it loads continuously

I'm facing the exact same issue. My updates and upgrades page has been inaccessible since quite a while now. I thought updating Plesk once would solve it but even after having the latest version of everything the problem persists. The only time I remember it working was when my install was fresh (about 2 weeks ago).

I tried following the solution in the aforementioned link. [ using "ps auxxf | grep install" and then killing active tasks] The problem is that for me these two specific tasks keep popping up no matter how many times I use the kill command to kill them. Once these commands are killed, I open the updates and upgrades page and they instantly pop back up, the updates page remains inaccessible meanwhile.

var/cache/parallels_installer/parallels_installer_CentOS_7_x86_64_3.21.2 --service-mode --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browserroot

/var/cache/parallels_installer/parallels_installer_CentOS_7_x86_64_3.21.2 --service-mode --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser

Any help would be appreciated. I started using plesk and google cloud just 2 weeks ago so very new to all of this, was using shared servers and cpanel before.

Thanks

 

[Raghav Bhalla]

So it was due to cloudflare being enabled. Disabled cloudflare on the primary domain and the updates screen started working instantly.