Issue Updating email password hangs Plesk...

[aconsultant]

Plesk hangs a lot and I am new to how to figure out why. Where do I start now that updating an email accounts password hangs the Plesk server?

 

[aconsultant]

This does not look good...

100% RAM total usage
82.74% by system
17.26% by domains
0% free

 

[Bitpalast]

100 RAM usage can be just normal and expected. Linux only frees RAM if it needs some. Else the RAM may be fully used. This does not necessarily indicate an issue.

Regarding "hanging": Could you please describe what you experience in more detail? Does it really hang or is it slow? What do you consider "slow"?

 

[aconsultant]

It hangs. I changed the password to an email account and it just died. I now tried to update a dns setting, it died and when I refreshed it came up with this:

Server Error
500
Plesk\Exception\Database
DB query failed: SQLSTATE[HY000] [2002] No such file or directory

Type	Plesk\Exception\Database
Message	DB query failed: SQLSTATE[HY000] [2002] No such file or directory
File	Mysql.php
Line	60

Seems anything I try I get a time out or a crash

 

[aconsultant]

Hosted websites consume memory. Plesk can malfunction if there is not enough memory for it to operate. You can try freeing up some memory by resetting active connections to hosted websites. If this does not help, we suggest logging in to the server via SSH or RDP and investigating which processes consume the most memory.

	Available
RAM	94.59 MB of 990.65 MB total
Swap	10.38 MB of 1024.00 MB total

Plesk can try freeing up some memory by restarting the web server processes.