• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Updating plesk 10.4.4 to 12.0.18

Shif78

New Pleskian
I got some 404 errors while updating plesk 10.4.4 to 12.0.18 see attached log txt.

Can you help me please ?

[2018-05-01 23:22:02.700369] Installation started in background
[2018-05-01 23:22:02.700533]
Getting bootstrapper packages to installation list:
[2018-05-01 23:22:02.700853] Following bootstrapper packages will be installed: pp12.0.18-bootstrapper-12.0.18-ubuntu10.04.build1200151014.16.amd64
[2018-05-01 23:22:02.700897] ----------------
[2018-05-01 23:22:02.700930] Getting packages to installation list:

Get:1 http://autoinstall.plesk.com/ubuntu/PSA_12.0.18/ lucid/all psa 12.0.18-ubuntu10.04.build1200140606.15 [858B]

...

Failed to fetch http://fr.archive.ubuntu.com/ubuntu...ux/libuuid1_2.17.2-0ubuntu1.10.04.2_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu/pool/main/e/expat/libexpat1_2.0.1-7ubuntu1.1_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu/pool/main/e/e2fsprogs/libcomerr2_1.41.11-1ubuntu2.3_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu/pool/main/k/krb5/libk5crypto3_1.8.1+dfsg-2ubuntu0.14_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu...ssapi-krb5-2_1.8.1+dfsg-2ubuntu0.14_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu/pool/main/k/krb5/libkrb5-3_1.8.1+dfsg-2ubuntu0.14_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu...krb5support0_1.8.1+dfsg-2ubuntu0.14_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu/pool/main/o/openldap/libldap-2.4-2_2.4.21-0ubuntu5.7_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu...-8.4/libpq5_8.4.22-0ubuntu0.10.04.1_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu/pool/universe/p/pigz/pigz_2.1.5-1_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu/pool/main/k/krb5/libgssrpc4_1.8.1+dfsg-2ubuntu0.14_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu...dm5clnt-mit7_1.8.1+dfsg-2ubuntu0.14_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu/pool/main/k/krb5/libkdb5-4_1.8.1+dfsg-2ubuntu0.14_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu...adm5srv-mit7_1.8.1+dfsg-2ubuntu0.14_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu/pool/main/o/openldap/libldap2-dev_2.4.21-0ubuntu5.7_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu/pool/main/e/expat/libexpat1-dev_2.0.1-7ubuntu1.1_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu/pool/main/d/db/libdb4.8-dev_4.8.24-1ubuntu1_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu/pool/main/p/pcre3/libpcrecpp0_7.8-3build1_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu/pool/main/p/pcre3/libpcre3-dev_7.8-3build1_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu...ux/uuid-dev_2.17.2-0ubuntu1.10.04.2_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu/pool/main/a/apr/libapr1-dev_1.3.8-1ubuntu0.3_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu/pool/main/s/sqlite3/libsqlite3-dev_3.6.22-1_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu...s/comerr-dev_2.1-1.41.11-1ubuntu2.3_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu/pool/main/k/krb5/krb5-multidev_1.8.1+dfsg-2ubuntu0.14_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu/pool/main/k/krb5/libkrb5-dev_1.8.1+dfsg-2ubuntu0.14_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu...4/libpq-dev_8.4.22-0ubuntu0.10.04.1_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu...lclient-dev_5.1.73-0ubuntu0.10.04.1_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu...il1-dev_1.3.9+dfsg-3ubuntu0.10.04.1_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu...che2-prefork-dev_2.2.14-5ubuntu8.15_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Failed to fetch http://fr.archive.ubuntu.com/ubuntu...d-rpaf_0.5-3+squeeze1build0.10.04.1_amd64.deb 404 Not Found [IP: XXX.XXX.XXX.XXX 80]
Fetched 560MB in 2min 6s (4431kB/s)
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_12_0_18', sequence='pkgs', stage='rollback', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; touch /var/lock/parallels-panel-upgrade-failure.flag; :'', m_arch='', output: ~empty
[2018-05-01 23:24:26.711482] Execute command /opt/psa/admin/bin/send-error-report install --version 12.0.18
[2018-05-01 23:24:26.713638] Error: Une erreur est survenue lors de la tentative d'installation des packs.
Attention ! Votre logiciel risque de ne pas fonctionner.
Veuillez contacter l'assistance technique du produit.
 
Back
Top