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Updating to 12.5.30 from 12.0.8

VytasK

New Pleskian
So problem.

I tried to install newer version and started problems. Now plesk is not working have 500 error.

Also.

When execute plesk version
Product version: 12.0.18 Update #71

But in mysql version is 012005030

Tried to run bootstrap repair 12.0.8 and 12.5.30 no luck.

with Login to plesk. after redirecting to /relay
Code:
[root@htp ~]# /usr/share/plesk-billing/sso --command=repair-all or/usr/share/plesk-billing/sso --command=repair-all --idp-url=https://*****.com:8443

PHP Notice:  Use of undefined constant APP_LIB - assumed 'APP_LIB' in /opt/plesk-billing/lib/lib-pkg/parsefunction.php on line 65

PHP Notice:  Use of undefined constant APP_LIB - assumed 'APP_LIB' in /opt/plesk-billing/lib/lib-pkg/parsefunction.php on line 65

PHP Notice:  Use of undefined constant APP_LIB - assumed 'APP_LIB' in /opt/plesk-billing/lib/lib-pkg/parsefunction.php on line 68

PHP Notice:  Use of undefined constant APP_LIB - assumed 'APP_LIB' in /opt/plesk-billing/lib/lib-pkg/parsefunction.php on line 68

PHP Notice:  Use of undefined constant APP_LIB - assumed 'APP_LIB' in /opt/plesk-billing/lib/lib-pkg/parsefunction.php on line 69

PHP Notice:  Use of undefined constant APP_LIB - assumed 'APP_LIB' in /opt/plesk-billing/lib/lib-pkg/parsefunction.php on line 69

PHP Notice:  Use of undefined constant APP_LIB - assumed 'APP_LIB' in /opt/plesk-billing/lib/lib-pkg/parsefunction.php on line 70

PHP Notice:  Use of undefined constant APP_LIB - assumed 'APP_LIB' in /opt/plesk-billing/lib/lib-pkg/parsefunction.php on line 70

PHP Notice:  Use of undefined constant APP_LIB - assumed 'APP_LIB' in /opt/plesk-billing/lib/lib-pkg/parsefunction.php on line 97

PHP Notice:  Undefined index: REMOTE_ADDR in /opt/plesk-billing/lib/lib-tk/include/include.php on line 7

Setting up the SSO connection between Business Manager and the control panels:

    Disconnecting Business Manager from the SSO service...............[   OK   ]

    Checking the SSO database.........................................[   OK   ]

    Connecting Business Manager to the SSO service....................The 'sso' utility was failed with the unknown message: <message> (HTTP code: 500)</message>. All details of the problem has been stored into the '/usr/share/plesk-billing/sso.crash.log' file.

Please help.
 

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  • parallels-installation-log.txt
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  • plesk_12.0.18_repair.txt
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  • plesk_12.5.30_repair.txt
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Last edited:
1) try removing/disabling the epel and webtatic-el5 repos, run yum update afterwards, see if any errors occur. if clear, run upgrade without those repos and re-enable them after upgrade.

2) do you use the Business Manager? if not, disable Single Sign-On. In case you do use Business Manager, I'd still consider temprarily disabling it before the upgrade and re-enabling it afterwards. But please research side-effects carefully as Business Manager isn't sold by Plesk/Odin/Paralles any more and just "carries over" from older versions if you already had it!

3) worst case, restore server from backup
 
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