• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Updating to 12.5.30 from 12.0.8

VytasK

New Pleskian
So problem.

I tried to install newer version and started problems. Now plesk is not working have 500 error.

Also.

When execute plesk version
Product version: 12.0.18 Update #71

But in mysql version is 012005030

Tried to run bootstrap repair 12.0.8 and 12.5.30 no luck.

with Login to plesk. after redirecting to /relay
Code:
[root@htp ~]# /usr/share/plesk-billing/sso --command=repair-all or/usr/share/plesk-billing/sso --command=repair-all --idp-url=https://*****.com:8443

PHP Notice:  Use of undefined constant APP_LIB - assumed 'APP_LIB' in /opt/plesk-billing/lib/lib-pkg/parsefunction.php on line 65

PHP Notice:  Use of undefined constant APP_LIB - assumed 'APP_LIB' in /opt/plesk-billing/lib/lib-pkg/parsefunction.php on line 65

PHP Notice:  Use of undefined constant APP_LIB - assumed 'APP_LIB' in /opt/plesk-billing/lib/lib-pkg/parsefunction.php on line 68

PHP Notice:  Use of undefined constant APP_LIB - assumed 'APP_LIB' in /opt/plesk-billing/lib/lib-pkg/parsefunction.php on line 68

PHP Notice:  Use of undefined constant APP_LIB - assumed 'APP_LIB' in /opt/plesk-billing/lib/lib-pkg/parsefunction.php on line 69

PHP Notice:  Use of undefined constant APP_LIB - assumed 'APP_LIB' in /opt/plesk-billing/lib/lib-pkg/parsefunction.php on line 69

PHP Notice:  Use of undefined constant APP_LIB - assumed 'APP_LIB' in /opt/plesk-billing/lib/lib-pkg/parsefunction.php on line 70

PHP Notice:  Use of undefined constant APP_LIB - assumed 'APP_LIB' in /opt/plesk-billing/lib/lib-pkg/parsefunction.php on line 70

PHP Notice:  Use of undefined constant APP_LIB - assumed 'APP_LIB' in /opt/plesk-billing/lib/lib-pkg/parsefunction.php on line 97

PHP Notice:  Undefined index: REMOTE_ADDR in /opt/plesk-billing/lib/lib-tk/include/include.php on line 7

Setting up the SSO connection between Business Manager and the control panels:

    Disconnecting Business Manager from the SSO service...............[   OK   ]

    Checking the SSO database.........................................[   OK   ]

    Connecting Business Manager to the SSO service....................The 'sso' utility was failed with the unknown message: <message> (HTTP code: 500)</message>. All details of the problem has been stored into the '/usr/share/plesk-billing/sso.crash.log' file.

Please help.
 

Attachments

  • parallels-installation-log.txt
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  • plesk_12.0.18_repair.txt
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  • plesk_12.5.30_repair.txt
    8.1 KB · Views: 1
Last edited:
1) try removing/disabling the epel and webtatic-el5 repos, run yum update afterwards, see if any errors occur. if clear, run upgrade without those repos and re-enable them after upgrade.

2) do you use the Business Manager? if not, disable Single Sign-On. In case you do use Business Manager, I'd still consider temprarily disabling it before the upgrade and re-enabling it afterwards. But please research side-effects carefully as Business Manager isn't sold by Plesk/Odin/Paralles any more and just "carries over" from older versions if you already had it!

3) worst case, restore server from backup
 
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