Upgrade Disaster from Plesk 8.3 to 8.6 - All Websites Are Down

[mariano81]

Okay, in trying to upgrade Plesk 8.3 to 8.6, and SiteBuilder from 4.0 to 4.3.2 this happened:

1- Backend of Plesk Works Perfect

2- Backend of SiteBuilder is NOT working

3- All webistes on front-end are NOT working
(however https, ping, tracert, ftp, and mail seem to work fine)

My machine is:

CPU GenuineIntel, Intel(R) Celeron(R) CPU 2.80GHz
Version psa v8.6.0_build86080722.02 os_FedoraCore 6
OS Linux 2.6.22.14-72.fc6

-------


Based on my anylisis of what I've see in this forums, and seeing the error logs, it could be:

- IonCube Conflict?
- SSL Conflict?
- Port Conflicts?
- Dependency issue?

SHOULD I FORCE A REINSTALL OF PLESK AND/OR SITEBUILDER? IF SO HOW?


------------------------------------------------------
Because, i could not upgrade plesk via the backend, and did it manually like this;
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chmod +x parallels_installer_v3.3.2_build080619.11_os_FedoraCore_6_i386
./parallels_installer_v3.3.2_build080619.11_os_FedoraCore_6_i386

/usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_8_6_0 [email protected] --install-component=base --install-component=docs --disable-plesk-sys-updates




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/var/log/httpd/ssl_error_Log
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.
..
...
[Thu Aug 07 00:21:35 2008] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Aug 07 00:21:35 2008] [warn] RSA server certificate CommonName (CN) `localhost.localdomain' does NOT match server name!?
[Thu Aug 07 00:21:36 2008] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Aug 07 00:21:36 2008] [warn] RSA server certificate CommonName (CN) `localhost.localdomain' does NOT match server name!?




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/var/log/httpd/sitebuilder_error.log
------------------------------------------------------
.
..
...

[Thu Aug 07 00:24:31 2008] [warn] RSA server certificate CommonName (CN) `sitebuilder.youserver.com' does NOT match server name!?
[Thu Aug 07 04:52:20 2008] [warn] RSA server certificate CommonName (CN) `sitebuilder.youserver.com' does NOT match server name!?


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/var/log/httpd/error_log
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.
..
...
[Thu Aug 07 00:21:57 2008] [warn-phpd] The ionCube PHP Loader is disabled because of startup problems. (pid 15136)

[Thu Aug 07 00:21:57 2008] [warn-phpd] The ionCube PHP Loader is disabled because of startup problems. (pid 15136)
[Thu Aug 07 00:22:32 2008] [notice] caught SIGTERM, shutting down
[Thu Aug 07 00:21:57 2008] [warn-phpd] The ionCube PHP Loader is disabled because of startup problems. (pid 15136)
[Thu Aug 07 00:22:33 2008] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Thu Aug 07 00:22:33 2008] [warn] RSA server certificate CommonName (CN) `plesk' does NOT match server name!?
[Thu Aug 07 00:22:33 2008] [warn] RSA server certificate CommonName (CN) `plesk' does NOT match server name!?
[Thu Aug 07 00:22:33 2008] [warn] Init: SSL server IP/port conflict: default-216-119-251-120:443 (/etc/httpd/conf.d/zz010_psa_httpd.conf:90) vs. webmail:443 (/etc/httpd/conf.d/zz010_psa_httpd.conf:229)
[Thu Aug 07 00:22:33 2008] [warn] Init: You should not use name-based virtual hosts in conjunction with SSL!!
[Thu Aug 07 00:22:33 2008] [notice] Digest: generating secret for digest authentication ...
[Thu Aug 07 00:22:33 2008] [notice] Digest: done
PHP Warning: Module 'ionCube Loader' already loaded in Unknown on line 0
[Thu Aug 07 00:22:33 2008] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads.
[Thu Aug 07 00:22:33 2008] [warn] RSA server certificate CommonName (CN) `plesk' does NOT match server name!?
[Thu Aug 07 00:22:33 2008] [warn] RSA server certificate CommonName (CN) `plesk' does NOT match server name!?
[Thu Aug 07 00:22:33 2008] [warn] Init: SSL server IP/port conflict: default-216-119-251-120:443 (/etc/httpd/conf.d/zz010_psa_httpd.conf:90) vs. webmail:443 (/etc/httpd/conf.d/zz010_psa_httpd.conf:229)
[Thu Aug 07 00:22:33 2008] [warn] Init: You should not use name-based virtual hosts in conjunction with SSL!!
[Thu Aug 07 00:22:33 2008] [notice] Apache/2.2.6 (Unix) DAV/2 mod_jk/1.2.15 PHP/5.1.6 mod_python/3.2.8 Python/2.4.4 mod_ssl/2.2.6 OpenSSL/0.9.8b mod_perl/2.0.2 Perl/v5.8.8 configured -- resuming normal operations
[Thu Aug 07 00:22:33 2008] [warn-phpd] The ionCube PHP Loader is disabled because of startup problems. (pid 15171)
[Thu Aug 07 00:22:33 2008] [warn-phpd] The ionCube PHP Loader is disabled because of startup problems. (pid 15171)
[Thu Aug 07 00:23:53 2008] [notice] caught SIGTERM, shutting down
[Thu Aug 07 00:22:33 2008] [warn-phpd] The ionCube PHP Loader is disabled because of startup problems. (pid 15171)
[Thu Aug 07 00:23:54 2008] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)

.
..
...
[Thu Aug 07 04:52:20 2008] [warn] RSA server certificate CommonName (CN) `plesk' does NOT match server name!?
[Thu Aug 07 04:52:20 2008] [warn] Init: SSL server IP/port conflict: default-216-119-251-120:443 (/etc/httpd/conf.d/zz010_psa_httpd.conf:90) vs. webmail:443 (/etc/httpd/conf.d/zz010_psa_httpd.conf:229)
[Thu Aug 07 04:52:20 2008] [warn] Init: You should not use name-based virtual hosts in conjunction with SSL!!



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COMMANDS I"VE DONE:
------------------------------------------------------


Check PHP Version:

[root@myservername ~]# php -v
PHP 5.1.6 (cli) (built: Sep 18 2007 09:07:04)
Copyright (c) 1997-2006 The PHP Group
Zend Engine v2.1.0, Copyright (c) 1998-2006 Zend Technologies
with the ionCube PHP Loader v3.1.16, Copyright (c) 2002-2006, by ionCube Ltd.
[root@myservername ~]#




Find all IonCube loader entries in PHP configuration .ini files:

[root@myservername ~]# grep -iR ioncube /etc/php*
/etc/php.d/ioncube-loader.ini:zend_extension=/usr/lib/php/modules/php_ioncube_loader_lin_5.1.so
[root@myservername ~]#




---
If I run "rpm -qa psa | grep -i psa"

[root@myservername ~]# rpm -qa psa | grep -i psa
psa-8.6.0-fc6.build86080722.02
[root@myservername ~]#
---



When I run "netstat -pantlu "


[root@myservername ~]# netstat -pantlu
Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 0.0.0.0:993 0.0.0.0:* LISTEN 3768/couriertcpd
tcp 0 0 0.0.0.0:995 0.0.0.0:* LISTEN 3785/couriertcpd
tcp 0 0 0.0.0.0:676 0.0.0.0:* LISTEN 2190/rpc.statd
tcp 0 0 127.0.0.1:8005 0.0.0.0:* LISTEN 14375/java
tcp 0 0 0.0.0.0:8009 0.0.0.0:* LISTEN 14375/java
tcp 0 0 0.0.0.0:106 0.0.0.0:* LISTEN 9156/xinetd
tcp 0 0 0.0.0.0:3306 0.0.0.0:* LISTEN 2733/mysqld
tcp 0 0 0.0.0.0:110 0.0.0.0:* LISTEN 3776/couriertcpd
tcp 0 0 0.0.0.0:143 0.0.0.0:* LISTEN 3758/couriertcpd
tcp 0 0 0.0.0.0:111 0.0.0.0:* LISTEN 2165/portmap
tcp 0 0 0.0.0.0:9008 0.0.0.0:* LISTEN 14375/java
tcp 0 0 0.0.0.0:8080 0.0.0.0:* LISTEN 14375/java
tcp 0 0 0.0.0.0:8880 0.0.0.0:* LISTEN 2894/httpsd
tcp 0 0 0.0.0.0:465 0.0.0.0:* LISTEN 9156/xinetd
tcp 0 0 0.0.0.0:21 0.0.0.0:* LISTEN 9156/xinetd
tcp 0 0 216.119.251.124:53 0.0.0.0:* LISTEN 6676/named
tcp 0 0 216.119.251.123:53 0.0.0.0:* LISTEN 6676/named
tcp 0 0 216.119.251.122:53 0.0.0.0:* LISTEN 6676/named
tcp 0 0 216.119.251.121:53 0.0.0.0:* LISTEN 6676/named
tcp 0 0 216.119.251.120:53 0.0.0.0:* LISTEN 6676/named
tcp 0 0 127.0.0.1:53 0.0.0.0:* LISTEN 6676/named
tcp 0 0 127.0.0.1:631 0.0.0.0:* LISTEN 2429/cupsd
tcp 0 0 0.0.0.0:9080 0.0.0.0:* LISTEN 14375/java
tcp 0 0 127.0.0.1:5432 0.0.0.0:* LISTEN 2809/postmaster
tcp 0 0 0.0.0.0:25 0.0.0.0:* LISTEN 9156/xinetd
tcp 0 0 127.0.0.1:953 0.0.0.0:* LISTEN 6676/named
tcp 0 0 0.0.0.0:8443 0.0.0.0:* LISTEN 2894/httpsd
tcp 0 0 216.119.251.121:143 71.103.2.108:2231 ESTABLISHED 23799/imapd
tcp 0 0 :::22 :::* LISTEN 2447/sshd
tcp 0 0 :::443 :::* LISTEN 15238/httpd
tcp 0 0 ::ffff:216.119.251.120:22 ::ffff:71.103.2.108:52359 ESTABLISHED 6354/sshd: root@not
tcp 0 4444 ::ffff:216.119.251.120:22 ::ffff:71.103.2.108:63614 ESTABLISHED 25930/3
tcp 0 0 ::ffff:216.119.251.120:22 ::ffff:71.103.2.108:51410 ESTABLISHED 5448/sshd: root@not
tcp 0 0 ::ffff:216.119.251.120:22 ::ffff:71.103.2.108:53094 ESTABLISHED 8418/sshd: root@not
tcp 0 0 ::ffff:216.119.251.120:22 ::ffff:71.103.2.108:50805 ESTABLISHED 4279/0
tcp 0 0 ::ffff:216.119.251.120:22 ::ffff:71.103.2.108:50804 ESTABLISHED 4259/sshd: root@not
tcp 0 0 ::ffff:216.119.251.120:22 ::ffff:71.103.2.108:51411 ESTABLISHED 5466/1
tcp 0 0 ::ffff:216.119.251.120:22 ::ffff:71.103.2.108:51413 ESTABLISHED 5510/sshd: root@not
tcp 0 0 ::ffff:216.119.251.120:22 ::ffff:71.103.2.108:51407 ESTABLISHED 5401/sshd: root@not
tcp 0 0 ::ffff:216.119.251.120:22 ::ffff:71.103.2.108:51414 ESTABLISHED 5531/2
udp 0 0 127.0.0.1:32770 127.0.0.1:32770 ESTABLISHED 2809/postmaster
udp 0 0 0.0.0.0:32781 0.0.0.0:* 6676/named
udp 0 0 0.0.0.0:670 0.0.0.0:* 2190/rpc.statd
udp 0 0 0.0.0.0:673 0.0.0.0:* 2190/rpc.statd
udp 0 0 216.119.251.124:53 0.0.0.0:* 6676/named
udp 0 0 216.119.251.123:53 0.0.0.0:* 6676/named
udp 0 0 216.119.251.122:53 0.0.0.0:* 6676/named
udp 0 0 216.119.251.121:53 0.0.0.0:* 6676/named
udp 0 0 216.119.251.120:53 0.0.0.0:* 6676/named
udp 0 0 127.0.0.1:53 0.0.0.0:* 6676/named
udp 0 0 0.0.0.0:111 0.0.0.0:* 2165/portmap
udp 0 0 0.0.0.0:631 0.0.0.0:* 2429/cupsd
udp 0 0 :::32782 :::* 6676/named

 

[mariano81]

Apache Service IS Running, and It restarts, when I run the command.

 

[mariano81]

Apperantly port 80 is not open my machine.... man, this is IT investigative work. Any ideas???

I ran a port, ping and tracert test on http://www.speedguide.net/networktools.php

and this is what it showed.... (I changed the way the ip belows below for security reasons. )

Checking Port 80...Port 80 does not appear to be open.

Ping ResultsING 216.119.251.121 (216.119.251.121) 56(84) bytes of data.
64 bytes from 216.119.251.121: icmp_seq=1 ttl=55 time=61.5 ms
64 bytes from 216.119.251.121: icmp_seq=2 ttl=55 time=61.4 ms
64 bytes from 216.119.251.121: icmp_seq=3 ttl=55 time=61.5 ms
64 bytes from 216.119.251.121: icmp_seq=4 ttl=55 time=61.3 ms
64 bytes from 216.119.251.121: icmp_seq=5 ttl=55 time=61.0 ms

--- 216.119.251.121 ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4000ms
rtt min/avg/max/mdev = 61.033/61.371/61.574/0.291 ms

Traceroute Results:traceroute to 216.119.251.121 (216.119.251.121), 30 hops max, 40 byte packets
1 66.230.207.57 (66.230.207.57) 0.343 ms 0.308 ms 0.297 ms
2 e17-ss1.dr6.as30217.net (84.40.24.133) 0.695 ms 0.937 ms 1.187 ms
3 e3-1.co2.as30217.net (84.40.24.81) 0.493 ms 0.549 ms 0.628 ms
4 g2-0.pr0.tpax.hgtn.net (66.113.197.1) 0.434 ms 0.429 ms 0.449 ms
5 e1-1.pr0.atlx.hgtn.net (66.113.197.53) 13.315 ms 13.371 ms 13.363 ms
6 e1-19.pr0.ordx.hgtn.net (66.113.197.9) 63.484 ms 61.653 ms 61.641 ms
7 e1-2.pr0.ausx.hgtn.net (66.113.197.78) 90.537 ms 90.533 ms 90.620 ms
8 hostway-corp.ausx.hgtn.net (66.113.197.86) 61.076 ms 61.293 ms 61.395 ms
9 eth-1-4.core-rx-01.aus.us.siteprotect.com (216.119.253.69) 60.821 ms 61.236 ms 61.354 ms
10 eth0.shfw01a.aus.us.siteprotect.com (216.119.253.98) 60.736 ms 60.743 ms 60.732 ms
11 216-139-251-121.aus.us.siteprotect.com (216.119.251.121) 61.137 ms 61.132 ms 61.373 ms

 

[mariano81]

What do you guys make of "tcp 0 0 :::443 :::* LISTEN 15238/httpd"??? could that be where the conflict is?

 

[mariano81]

It appears i solved the issue...

all i did was tell /etc/httpd/conf/httpd.conf to listen to port 80

it was like this:

# Listen 80

so i took out the comment!

Listen 80